At a Glance
- Tasks: Manage client relationships and oversee workplace pension schemes for the Pensions Dashboard.
- Company: M&G plc, a leading savings and investments firm with over 175 years of innovation.
- Benefits: Competitive pension scheme, 38 days annual leave, flexible working, and health cover.
- Other info: Inclusive culture with support for diverse communities and career growth opportunities.
- Why this job: Join a dynamic team making a real impact in the pensions industry during a time of change.
- Qualifications: Experience in client management, preferably in pensions or financial services.
The predicted salary is between 30000 - 40000 € per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
We are seeking a motivated and detail-driven professional to play a key role within our Workplace Pensions area. As part of the Client Management Team, you will contribute to the oversight and management of client relationships across both public and private sectors. Our team supports clients and customers who entrust us with more than £10bn in Funds under Management, and we pride ourselves on delivering exceptional service and reliable expertise.
In this role, you will take accountability for all workplace pension schemes in scope for the Pensions Dashboard, while also supporting the wider Client Management Team with retention activities as needed.
Key Responsibilities:- Lead the initial connection of workplace pension schemes to the MoneyHelper Pensions Dashboard
- Oversee the ongoing administration and maintenance of these schemes on the Dashboard
- Support senior client managers in maintaining and strengthening relationships, ensuring high levels of service and client satisfaction
- Contribute to business retention efforts by delivering high-quality operational and administrative support
- Ensure accuracy, compliance, and smooth operational processes across all pension scheme interactions
The ideal candidate will be a credible, confident, and well-presented professional with:
- Proven client management experience, ideally within pensions or financial services
- Strong working knowledge of the MoneyHelper Pensions Dashboard and related processes
- Excellent attention to detail and a disciplined approach to managing competing priorities
- Clear communication skills, with the ability to engage effectively with internal and external stakeholders
- A collaborative mindset and a desire to contribute positively to a busy, supportive, and high-performing team
The opportunity to work with a diverse portfolio of clients and customers in a collaborative environment that values expertise, teamwork, and professional growth.
Location: Reading, London, Stirling or Edinburgh
Work Level: Experienced Colleague
Closing Date: 21st May 2026
Benefits:- A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
- Share Save and Share Incentive Plan, together with access to financial wellbeing and support services.
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days.
- Market leading Inspiring Families policy includes comprehensive support and paid parental leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance.
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.
Client Manager (12 mth FTC) - M&G plc. in Edinburgh employer: M&G plc
M&G plc is an exceptional employer that prioritises employee wellbeing and professional growth, offering a collaborative environment where diverse talents thrive. With generous benefits including an 18% pension scheme, 38 days of annual leave, and comprehensive family support policies, M&G fosters a culture of inclusivity and flexibility, making it an ideal place for those seeking meaningful careers in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (12 mth FTC) - M&G plc. in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at M&G or in similar roles. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching M&G's values and recent projects. Show us how your skills align with our mission of delivering exceptional service and expertise in workplace pensions.
✨Tip Number 3
Practice your communication skills! Being able to engage effectively with stakeholders is key. Try mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at M&G.
We think you need these skills to ace Client Manager (12 mth FTC) - M&G plc. in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in client management, especially within pensions or financial services, and show how you can contribute to our team at M&G.
Showcase Your Attention to Detail:Since this role requires a disciplined approach, be sure to demonstrate your attention to detail in your application. Use clear examples from your past experiences where you’ve successfully managed competing priorities.
Communicate Clearly:Effective communication is key! Make sure your written application reflects your ability to engage with stakeholders. Keep it professional yet approachable, just like we do at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at M&G plc
✨Know Your Pensions Dashboard
Make sure you have a solid understanding of the MoneyHelper Pensions Dashboard. Familiarise yourself with its features and how it connects workplace pension schemes. This will show your potential employer that you're proactive and knowledgeable about the tools you'll be using.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships, especially in the pensions or financial services sector. Highlight how you ensured client satisfaction and retention, as this is crucial for the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. During the interview, focus on engaging with the interviewer by asking insightful questions and providing concise answers. This will demonstrate your communication skills and ability to connect with stakeholders.
✨Emphasise Attention to Detail
Since the role requires a disciplined approach to managing competing priorities, be ready to discuss how you maintain accuracy and compliance in your work. Share specific strategies you use to stay organised and ensure high-quality outcomes.
