Senior Transaction Monitoring & Investigations Specialist 1LoD in London

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Role Purpose

To provide expert first‑line oversight of transaction monitoring and fraud risk across the business, delivering high‑quality investigation outcomes and supporting the ongoing enhancement of AML and fraud controls. The role plays a key part in shaping typologies, applying risk‑based judgement, and supporting the effectiveness of the wider 1LoD financial crime framework.

Key Responsibilities:

• Lead and support the development, refinement, and ongoing optimisation of AML and fraud transaction monitoring typologies and threat-based scenarios, leveraging internal data and intelligence from the 2LoD Investigations team.
• Conduct transaction monitoring, identifying, investigating, and escalating to the 2LoD Investigations team, potentially suspicious activity in line with risk appetite and regulatory expectations.
• Perform and oversee complex Level 1 transaction monitoring alert reviews, ensuring consistent, well-reasoned disposition and documentation.
• Apply strong risk‑based judgement to investigation outcomes, escalating suspicious activity to the 2LoD Investigations team.
• Act as a subject matter expert, providing guidance and challenge to colleagues on transaction monitoring, fraud risk indicators, and investigative best practice.
• Support the implementation and embedding of robust TM and Fraud typologies and controls across relevant business areas, contributing to continuous improvement of the control environment.
• Maintain up to date knowledge of regulatory developments, emerging financial crime risks, and industry best practice, proactively sharing insights to upskill the wider team.
• Work collaboratively across teams to support effective controls, improved customer outcomes, and a measurable reduction in operational and financial crime risk.

Skills & Experience Required:

• Demonstrable experience in 1LoD financial crime investigations with a strong focus on AML and fraud transaction monitoring (preferably within Asset Management).
• Experience working within operational financial crime teams, with exposure to escalation, exception handling, and regulatory driven deadlines.
• Strong understanding of AML, CTF, sanctions, and KYC regulations and how they translate into practical monitoring and investigative controls.
• Excellent written and verbal communication skills, with the ability to articulate complex analysis, findings, and recommendations to stakeholders at varying levels of seniority.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and pressured timelines effectively.
• Proven ability to work independently while collaborating effectively within a team, taking personal accountability for the controls and outcomes within remit.
• A pragmatic, solutions focused mindset that maintains regulatory and professional standards.
• Ability to operate effectively in a hybrid, diverse, and multi‑cultural working environment.

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G. We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com