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- Tasks: Lead exciting projects in a dynamic environment, driving change and transformation.
- Company: Join M&G, a trusted name in savings and investments for over 175 years.
- Benefits: Enjoy 38 days annual leave, a generous pension scheme, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in project management.
- Qualifications: Experience in agile environments and strong stakeholder management skills required.
The predicted salary is between 55000 - 65000 ÂŁ per year.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
This Project Manager role will reside within our Life business unit as part of the Change & Transformation team. The overall Change team’s purpose being to provide oversight and assurance on all aspects of business change and transformation delivery for or impacting our Life business, whilst ensuring change and transformation delivery is aligned to both our Life and wider M&G strategy.
These roles own the end-to-end delivery of small to medium complex projects. You will be responsible for driving the definition of the business case, project objectives, scope, resources and expected business outcomes, together with detailed project plans. You will be expected to implement and adhere to the required project management methodologies and governance and provide the project team, including our key delivery partners, with direction and confidence to deliver and leverage the expected benefits.
This role requires strong delivery discipline, excellent stakeholder engagement, proactive risk management and the ability to navigate complex, multi‑party delivery environments to achieve measurable business outcomes.
Key Responsibilities for this role:- Shape the project or business event to drive optimum delivery of outcomes — including planning at the appropriate level of detail, sequencing and structuring workstreams, and ensuring alignment to the underlying business need.
- Establish and co‑ordinate change activities across Customer Service, including the engagement, monitoring and integration of all third‑party deliveries and dependencies.
- Proactively engage and manage stakeholders, ensuring direction, scope, priorities, and progress are understood, aligned, and communicated throughout the lifecycle of the project.
- Monitor and review all aspects of project delivery and economics, including production of deliverables, cost management, staffing requirements, resource allocation, and overall financial and operational performance.
- Ensure effective communication, governance, quality assurance and monitoring, supported by clear reporting, transparent decision‑making and full traceability of progress, changes, and risks.
- Work collaboratively and take personal accountability for driving a shared understanding across stakeholders and enabling appropriate trade‑offs to strengthen delivery confidence and meet agreed timelines.
- Take end‑to‑end responsibility for the delivery of projects or linked business events, ensuring clear agreement on required outcomes and realisation of benefits as defined in the business case or supporting documentation (e.g., increased FTE efficiency, improved CSAT, reduced complaints).
- Act as the point of escalation and support, ensuring timely resolution of significant risks, issues, and blockers that threaten delivery or target timelines.
- Articulate, manage, and reduce overall risk exposure, maintaining and enhancing the business and change controls within your assigned projects, supporting improvements to the overall control environment, customer outcomes, and the reduction of M&G’s operational risk.
- Must Have
- Experience working in fast‑paced, agile and flexible environments, adapting delivery approaches to support evolving business needs.
- Proven experience working within and managing cross‑functional teams, including external partners, to ensure coordinated and successful delivery.
- Experience managing multi‑disciplined teams and complex delivery structures, ensuring alignment, clarity of roles and effective coordination.
- Strong stakeholder‑management experience, working across multiple business areas and engaging at varying levels of complexity and seniority.
- Solid expertise in project methodologies, planning processes and change‑management techniques, with the ability to apply them appropriately across different delivery contexts.
- Strong understanding of risk‑management principles, with the capability to identify, assess, manage, and control risks and their impacts throughout the project lifecycle.
- Experience of project monitoring and reporting, producing clear, accurate and timely updates for stakeholders and governance forums.
- Demonstrated experience delivering successfully through a full waterfall project lifecycle, from initiation to close.
- Experience of project governance, producing high‑quality documentation and evidence to meet internal standards, controls, and regulatory expectations.
- Highly Desirable
- Experience delivering Finance transformation, Front office projects or working on projects with a heavy actuarial or accounting element.
- Working knowledge of life and pensions products, markets, and competitors, and how they influence change delivery.
- Working knowledge of financial‑services regulation and legislative frameworks, with an understanding of how these drive or shape change.
- Understanding of Project using; Artificial Intelligence Policy Administration Systems, Contact Centre CRM platforms, and emerging to support meaningful and informed discussions with key business stakeholders.
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
- A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
- 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
- Comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
- Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com
Project Manager in London employer: M&G Corporate Services Limited
Contact Detail:
M&G Corporate Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want you to show off your knowledge about their change and transformation initiatives. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We recommend structuring your responses around Situation, Task, Action, and Result to clearly demonstrate your project management skills and stakeholder engagement experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Project Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in managing complex projects and engaging stakeholders, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful projects you've delivered. Use metrics where possible to demonstrate your impact. This helps us understand how you can contribute to our Change & Transformation team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at M&G Corporate Services Limited
✨Know Your Project Management Methodologies
Make sure you brush up on various project management methodologies like Agile, Waterfall, and Change Management techniques. Be ready to discuss how you've applied these in past projects, especially in fast-paced environments, as this will show your adaptability and expertise.
✨Engage Stakeholders Effectively
Prepare examples of how you've successfully engaged and managed stakeholders in previous roles. Highlight your communication skills and ability to align diverse teams towards common goals, as this is crucial for the Project Manager role.
✨Demonstrate Risk Management Skills
Be prepared to talk about your experience with identifying, assessing, and managing risks throughout a project lifecycle. Share specific instances where your proactive risk management led to successful project outcomes, as this will showcase your strategic thinking.
✨Showcase Your Financial Acumen
Since the role involves finance transformation, brush up on your knowledge of life and pensions products, as well as financial services regulations. Being able to discuss how these elements influence project delivery will set you apart from other candidates.