Macmillan Medical Secretary in Manchester

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Are you an organised and confident administrator looking to make a real difference?

Join our Central Community Macmillan team and help improve access to vital community health services across Manchester.

We are looking for proactive and efficient Medical Secretary to support the delivery of timely, accurate, and compassionate management.
As the first point of contact for referrers and service users, you will play a vital role in ensuring seamless access to community health services.

Main duties of the job

The postholder will provide a comprehensive, professional and medical, clerical and administrative support to consultants, clinical leads and/or community team(s). The post holder is expected to be aware of speciality typing requirements using their own initiative with guidance from clinical services. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point requiring clear communication and liaison skills.

The post holder will be required to work as part of a team at a community base and provide cross cover during periods of staff absence.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Qualifications

• Good standard of numeracy and literacy
• Word processing - Qualified to RSA II/NVQ level 3 Business Admin or equivalent qualification / demonstrable skills (60+ wpm at 95% accuracy).
• European Computer Driving License (ECDL) or equivalent qualification.
• Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) Medical Secretarial Diploma.
• Comprehensive knowledge of Microsoft packages.
• Advanced keyboard skills.
• Ability to communicate in a clear and concise manner.
• Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
• Good numerical skills.
• Ability to multi-task and prioritise own workload.
• Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
• Understanding of the Data Protection Act.
• Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information.

Experience

• Significant experience of providing clerical services and experience of working with medical terminology and/or medical audio/typing.
• Experience of providing secretarial services in a hospital / community environment.
• Experience of using Information, Management and Technology systems for data entry.
• Experience of successfully working within tight time frames and to deadlines
• Knowledge and understanding of the National Health Service.
• Experience of using Patient Administration Systems
• Minute taking and digital dictation systems experience

Employer certification / accreditation badges

Name Rhiannon Moth Job title Urgent Care Services Admin Team Lead (Central) Email address Rhiannon.Moth@mft.nhs.uk Telephone number 07483127184 Additional information

Debra Nice -Matron Macmillan

debra.nice@mft.nhs.uk

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