Clinic Coordinator- Maternity Diabetes Service in Manchester

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Clinic Coordinator- Maternity Diabetes Service

NHS AfC: Band 3

Main area Clinic Coordinator- Maternity Diabetes Service Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday) Job ref 349-SHCG-8241124-RL4

Site St Marys Hospital Town Manchester Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 16/11/2026 23:59

Job overview

Saint Mary Hospital are look to recruit a Coordinator for the Maternal Diabetes and clinical attachment services

You will be responsible for providing high class administrative support to

This is an important role,supporting the Maternal Medicine Network Coordinator with all aspects of administration, including managing new referrals, clinic attendances and telephone queries.

If you are a highly organised proactive admin professional with excellent communication skills, we'd love to hear from you.

Main duties of the job

The post holder will provide a high-quality administration support to the Maternity Diabetes Service.

The post holder will support the Maternal Medicine Network Coordinator with all aspects of administration, including managing new referrals, clinic attendances and telephone queries. The post holder will ensure the day to day running of the administration services runs smoothly, communicating clearly to management of any concerns or improvements.

This important member of the team will need to be flexible, possess excellent communication skills and be able to work on their own initiative as well as part of a team.

The post holder will also provide administrative support to the clinical attachment scheme, liaising with resourcing colleagues and coordinating applications for clinical attachment placements.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS : Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS : Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists : Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Education

• GCSE Maths and English grade B (or qualification or equivalent experience)
• Minimum of 2 years administration experience
• Conflict resolution training
• Information technology qualification
• Evidence of continuing professional development within existing role

Knowledge and Experience

• Use of databases and ability to demonstrate advanced use of software programmes such as outlook/excel/access/PowerPoint/Word
• Experience of compliance and adhering to National and local policies and procedures
• Experience of working in a challenging environment, dealing with a wide range of sensitive issues
• Understanding of the NHS and its partner organisations
• Experience of dealing with highly charged and emotional situations that involve patients, relatives, carers and the public
• Experience of working with a diverse population
• Experience of working with all age groups
• Experience of team working
• Conflict resolution and mediation skills
• Understanding of Equality and Diversity and equal opportunities legislation including but not limited to The Disability Discrimination Act, Race Relations Amendment Act and Sex Discrimination Act
• Previous experience of working within the NHS or other healthcare environment
• Safeguarding children/adults
• Working knowledge of clinical and service issues
• Previous supervisory experience

Skills and Abillities

• Excellent customer care skills
• Good organisational and time management skills, able to work independently and as part of a team
• Able to complete and maintain accurate written and database records
• To communicate clearly and politely and be able to communicate at all levels
• Ability to think laterally to solve problems
• Hardworking
• Ability to work to deadlines
• Non judgemental
• Ability to take initiative demonstrating autonomy and independence in work
• Proven creative and lateral thinking and approach to problem solving
• Resilient and emotionally mature with the ability to cope with work pressures
• Ability to maintain a professional appearance and manner
• Ability and willingness to undergo training and development

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.