At a Glance
- Tasks: Ensure guest safety and comfort during night hours with varied responsibilities.
- Company: Join The Villa, a stunning 19th-century hotel with a warm hospitality culture.
- Benefits: Competitive pay, development opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and involvement in events.
- Why this job: Be part of an exciting new chapter in a prestigious hospitality destination.
- Qualifications: Experience in reception duties and a friendly, professional attitude.
The predicted salary is between 18900 - 23100 £ per year.
About The Villa
Nestled in the picturesque village of Wrea Green, The Villa is a stunning 19th-century country house hotel that blends traditional charm with modern luxury. Renowned for its warm hospitality, fine dining, and exceptional service, The Villa is the perfect setting for weddings, events, and unforgettable stays. Following its recent acquisition by local entrepreneur David Haythornthwaite, The Villa is entering an exciting new chapter with ambitious plans for growth and investment. This is your chance to join a dynamic team and play a key role in shaping the future of one of Lancashire’s most prestigious hospitality destinations.
The Role
We’re looking for a Night Porter to ensure the safety, security, and comfort of our guests throughout the night. This is a varied and hands-on role where no two nights are the same. From welcoming late arrivals and assisting with check-ins to carrying out security checks and preparing for the next day’s events, you’ll be the reassuring presence that keeps everything running smoothly after dark.
What You’ll Be Doing
- Providing a warm and professional welcome to late-arriving guests.
- Handling check-in and check-out procedures during night hours.
- Monitoring the premises with regular patrols to ensure safety and security.
- Responding to guest enquiries and room service requests promptly.
- Assisting with early morning setups for breakfast or events.
- Carrying out light cleaning duties to maintain public areas.
- Completing night audit procedures and preparing handovers for the morning team.
- Responding to emergencies or alarms in line with hotel procedures.
- Ensuring all exits, doors, and windows are secure overnight.
- You may be required to support in the set up for events.
- There may be some requirement to support at our other site (Mill Farm Sports Village).
About You
You’ll be reliable, proactive, and thrive in a role that requires independence and responsibility. You’ll have great attention to detail, a friendly manner, and the ability to stay calm under pressure. We’re looking for someone who is:
- Experienced in reception duties (PMS knowledge is a plus).
- Polite, approachable, and professional.
- Reliable with excellent timekeeping.
- Flexible and enthusiastic.
- A problem solver who can think on their feet.
Why Join Us?
Be part of an exciting new era for The Villa with significant investment and growth plans. Work in a stunning setting with a passionate and supportive team. Enjoy competitive pay and benefits, plus opportunities for development.
Night Porter in Wrea Green employer: MFSV
Aynsome Manor is an exceptional employer, offering a unique opportunity to work in the heart of the stunning Lake District National Park. With a focus on creating unforgettable guest experiences, employees enjoy a supportive work culture that values autonomy and personal impact within a luxury boutique environment. The role of House Manager comes with competitive salary packages, live-in accommodation, and opportunities for professional growth, making it an ideal choice for passionate hospitality professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Wrea Green
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MFSV. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MFSV
Don't be shy about reaching out to MFSV directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Wrea Green
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MFSV and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MFSV
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
