At a Glance
- Tasks: Manage daily operations and create unforgettable guest experiences at a luxury boutique retreat.
- Company: Aynsome Manor, a stunning luxury retreat in the Lake District.
- Benefits: Competitive salary, live-in accommodation, and holiday entitlement increasing with service.
- Other info: Enjoy a lifestyle role in one of the UK's most beautiful destinations.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in luxury hospitality and strong customer service skills required.
The predicted salary is between 75000 - 75000 £ per year.
House Manager - Hospitality: Aynsome Manor, Cartmel
Salary
£75,000 per annum
Location
Aynsome Manor, Cartmel, Lake District
Contract
Full Time, Permanent
Accommodation
- Live-in accommodation provided
- About Aynsome Manor
Nestled within the stunning Lake District National Park, Aynsome Manor is a luxury boutique retreat offering guests an exceptional level of personalised service in a unique and tranquil setting.
We are seeking an enthusiastic and experienced
House Manager to become the heart of the Manor.
This is a rare opportunity for someone who shares a passion for hospitality, enjoys working with a team, and takes pride in creating unforgettable guest experiences.
The Opportunity
As the House Manager, you will be responsible for the day-to-day operation of Aynsome Manor, ensuring the highest standards of hospitality, presentation and guest care are maintained at all times.
Working as a team, you will take ownership of guest hosting, housekeeping operations, breakfast service, reservations administration and the overall upkeep of the property.
This is a hands‑on role where no two days are the same, and where attention to detail and genuine hospitality make all the difference.
- What You'll Be Doing
- Delivering Exceptional Guest Experiences
- Acting as the welcoming face of the Manor from guest arrival through to departure.
- Managing check-ins, check-outs and guest communications.
- Building strong relationships with guests and anticipating their needs.
- Providing local recommendations and creating memorable experiences.
- Handling guest requests and resolving any issues professionally and discreetly.
- Managing Housekeeping & Standards
- Ensuring all bedrooms, bathrooms and guest areas are maintained to impeccable standards.
- Overseeing daily housekeeping, room servicing and changeovers.
- Managing laundry, linen and housekeeping supplies.
- Undertaking quality checks and maintaining luxury presentation throughout the property.
- Coordinating maintenance requirements and liaising with contractors where required.
- Breakfast & Hospitality Service
- Preparing and delivering a high-quality breakfast service.
- Ensuring dietary requirements and allergen procedures are adhered to.
- Maintaining refreshment areas and guest amenities.
- Supporting the overall food and beverage experience of the Manor.
- Reservations & Administration
- Managing reservations and guest enquiries across multiple channels.
- Maintaining booking systems and guest records.
- Supporting invoicing, payment processing and daily administration.
- Ensuring confidentiality and GDPR compliance at all times.
- Property Care & Team Support
- Taking pride in the overall appearance and upkeep of the Manor and grounds.
- Ensuring health and safety procedures are followed.
- Maintaining operational records and compliance documentation.
- Supporting seasonal and casual team members where required.
About You
We are looking for someone who is warm, personable and genuinely passionate about hospitality.
- Previous experience managing or operating a luxury guest house, boutique hotel, country house, B&B or similar hospitality business.
- Strong guest-facing customer service skills.
- Hands‑on housekeeping experience with exceptional attention to detail.
- Experience delivering breakfast or light food and beverage service.
- Strong organisational and administrative skills.
- Confidence using booking systems, email and Microsoft Office.
- A flexible, can‑do attitude and willingness to get involved wherever needed.
- The ability to work independently, take ownership and create a welcoming home‑from‑home atmosphere for guests.
Why Join Us?
- Competitive salary package with commission opportunity.
- Live in accommodation provided.
- Opportunity to live and work in the heart of the Lake District.
- Autonomy to make a real impact within a luxury boutique environment.
- Be part of a growing hospitality business focused on exceptional guest experiences.
- Holiday entitlement increasing with service.
- Pension and company benefits in line with company policy.
- Join the Aynsome Manor Team
This is a fantastic opportunity for an experienced hospitality professional seeking a lifestyle role in one of the UK's most beautiful destinations.
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House Manager employer: MFSV
Aynsome Manor is an exceptional employer, offering a unique opportunity to work in the heart of the stunning Lake District National Park. With a focus on creating unforgettable guest experiences, employees enjoy a supportive work culture that values autonomy and personal impact within a luxury boutique environment. The role of House Manager comes with competitive salary packages, live-in accommodation, and opportunities for professional growth, making it an ideal choice for passionate hospitality professionals.
StudySmarter Expert Advice🤫
We think this is how you could land House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MFSV. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MFSV
Don't be shy about reaching out to MFSV directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MFSV and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MFSV
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
