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- Tasks: Join us as a Service Engineer, providing essential support and maintenance in high-stakes environments.
- Company: Be part of a world-leading firm focused on innovative invasive technology for safety.
- Benefits: Enjoy international travel, competitive salary, and unique technical challenges with a supportive team.
- Why this job: Make a real impact on public safety while working with cutting-edge technology and expert colleagues.
- Qualifications: Strong mechanical/electrical background; customer-facing experience preferred; UK citizenship required.
- Other info: Opportunities for training and personal growth in a culture of trust and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
My world-leading client in the development and manufacturing of invasive technology is seeking a Service Engineer. This is a key technical and customer-facing role. As a Service Engineer, you’ll be a frontline representative of the client, providing commissioning, servicing, and on-site support to customers in high-consequence environments. You will be 50% workshop based at their facility in the West Midlands and 50% field-based deployments at customer sites, including overseas travel. This is an amazing opportunity for someone looking to assist in making the world a safer place by taking part in the investigation, neutralising and disposing of the world’s most dangerous hazards.
Responsibilities:
- Commission, service and maintain equipment at Client HQ and on-site with customers
- Represent the company with professionalism, confidence and technical clarity
- Deliver high-quality support and troubleshooting under operational pressures
- Communicate with end-users and technical teams to ensure effective use of equipment
- Feed insights from the field back into engineering and product development
- Maintain accurate service records and help improve internal processes
- Support in-house builds and learn core machining processes as part of training
Requirements:
- Strong mechanical and electrical engineering background
- Familiarity with pneumatic systems or willingness to learn
- Experience in customer-facing technical roles—ideally in high-integrity sectors
- Calm, professional, and methodical in troubleshooting and communication
- Able to work independently and travel regularly, including short-notice overseas trips
- UK Citizenship
- UK driving licence and valid passport required
Benefits:
- The chance to work with some of the world’s most respected organisations
- A meaningful role where your work directly contributes to public and environmental safety
- International travel and field exposure with a small, expert team
- Access to unique technical challenges and pioneering technologies
- Full product and machining training
- Competitive salary and expenses covered
- A company culture built on trust, purpose, and problem-solving
We welcome applications from individuals who are passionate about engineering and committed to delivering high-quality service. If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply.
Service Engineer employer: MFK Recruitment
Contact Detail:
MFK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment used by our client. Understanding the nuances of invasive technology will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience in high-integrity sectors, especially if you've worked in customer-facing roles. Be ready to share examples of how you handled technical challenges under pressure, as this will resonate well with our expectations.
✨Tip Number 3
Prepare to discuss your approach to troubleshooting and problem-solving. We value a calm and methodical mindset, so think of scenarios where you successfully resolved issues and how you communicated with both technical teams and end-users.
✨Tip Number 4
Since the role involves international travel, be ready to express your flexibility and willingness to adapt to different environments. Share any past experiences that showcase your ability to work independently and thrive in diverse settings.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Service Engineer position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your mechanical and electrical engineering background, as well as any experience in customer-facing technical roles. Use specific examples to demonstrate your skills in troubleshooting and communication.
Showcase Your Passion: Express your enthusiasm for engineering and commitment to public and environmental safety in your application. Mention any previous experiences or projects that reflect your dedication to making a positive impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects professionalism and attention to detail, which are crucial for a Service Engineer role.
How to prepare for a job interview at MFK Recruitment
✨Showcase Your Technical Skills
As a Service Engineer, you'll need to demonstrate your strong mechanical and electrical engineering background. Be prepared to discuss specific projects or experiences where you've successfully applied these skills, especially in high-integrity sectors.
✨Emphasise Customer-Facing Experience
This role is highly customer-oriented, so highlight any previous experience in technical roles that involved direct interaction with clients. Share examples of how you effectively communicated complex technical information to non-technical users.
✨Demonstrate Problem-Solving Abilities
The ability to troubleshoot under pressure is crucial. Prepare to discuss scenarios where you've faced challenges in the field or workshop and how you approached solving them methodically and calmly.
✨Express Willingness to Learn
Familiarity with pneumatic systems is a plus, but showing a genuine willingness to learn can set you apart. Discuss any relevant training or self-study you've undertaken and express enthusiasm for expanding your knowledge in this area.
