Get AI-powered advice on this job and more exclusive features. This range is provided by MFK Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from MFK Recruitment We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this company in the past 5 years, with 31 still with the company! They are a highly ambitious company, eager to have individuals join their team who are keen to progress and succeed. (Most of our candidates have advanced quickly!) Role overview: We’re seeking a Senior IT Support Engineer capable of engaging with local management and visiting clients’ sites. Expect about 1 day/week on client sites, 2 days/week on desk escalations, and 2 days/week on projects, with variations based on demand. The role requires a team player who can handle a dynamic workload. Job Purpose: To provide expert technical support for daily client issues and project delivery. Focus areas include resolving complex problems, system integration, and process improvements to meet client needs and enhance performance. Serve as escalation point for Level 1
Senior IT Support Engineer employer: MFK Recruitment
Join a leading global software company that champions innovation and customer success in the AI-powered testing space. With a strong focus on employee growth, this remote role offers competitive salaries, performance-related bonuses, and a supportive work culture that values collaboration and professional development. Enjoy unique benefits such as private healthcare, generous annual leave, and the opportunity to work with cutting-edge technology while building meaningful relationships with enterprise customers.
