At a Glance
- Tasks: Support logistics and operations while managing customer communications and administrative tasks.
- Company: Respected organisation in Manchester with a supportive team culture.
- Benefits: Salary up to £28,000, NHS-matched pension, and hybrid working.
- Other info: Enjoy a varied role with excellent career growth opportunities.
- Why this job: Join a stable environment where your work makes a real impact.
- Qualifications: Experience in administration or logistics, strong organisational skills, and good communication.
MFK Recruitment is delighted to be recruiting an Operations Administrator for a highly respected organisation based in Manchester. This is a great opportunity for someone with administration, operations or logistics experience who wants to join a supportive and well-established organisation where their work genuinely has an impact.
The Role
As Operations Administrator, you will provide administrative and operational support across a wide range of activities. A key part of the role will involve supporting the planning and delivery of sample distributions to laboratories internationally, so previous logistics, shipping or distribution experience would be particularly useful. You will also support customers, manage administrative systems, coordinate meetings and events, maintain accurate records and assist with quality management activities. There will be a one-month handover period with the current postholder to help you settle into the role.
Key Responsibilities
- Support the planning and coordination of sample distributions to laboratories worldwide
- Organise shipping, packing and courier arrangements
- Communicate with customers, suppliers, agents and other external stakeholders
- Monitor customer support tickets and respond to or delegate queries appropriately
- Maintain customer accounts, registrations and participation records
- Liaise with suppliers and raise purchase orders where required
- Support stock control and general office operations
- Assist with sample packing and data loading
- Support document control, audits and non-conformance activities within the Quality Management System
- Take accurate meeting minutes when required
- Help improve administrative processes and systems
- Manage your own workload and priorities while working closely with the Operations Manager
About You
We are looking for someone organised, reliable and comfortable managing several different tasks at the same time. You should have:
- Previous administration, operations or logistics experience
- Strong organisational and time-management skills
- Excellent attention to detail
- Confident written and verbal communication skills
- Good customer service skills
- Strong computer literacy, including Microsoft Office
- The ability to maintain accurate records and work with data
- A proactive approach to solving problems and improving processes
- The confidence to communicate with customers, suppliers and colleagues at all levels
Experience involving logistics, shipping, couriers, distributions or stock control would be particularly advantageous. Experience within healthcare, laboratories, life sciences, quality management or another regulated environment would be beneficial but is not essential.
Why Join?
- Salary of £25,000 - £28,000
- Excellent benefits package, including a generous NHS-matched pension scheme
- Hybrid working with 4 days in the Manchester office and 1 day from home each week
- One-month handover with the current postholder
- Excellent staff retention and a stable working environment
- Supportive and collaborative team culture
- Varied role combining administration, operations, logistics and customer support
Operations Administrator in Salford employer: MFK Recruitment
As a leading workplace equipment supplier, this award-winning organisation offers a dynamic and supportive work culture that prioritises innovation and customer satisfaction. Employees benefit from competitive salaries, a bonus structure, and the flexibility of remote work, alongside opportunities for professional growth and development within a thriving B2B market. The company's commitment to employee well-being and success makes it an excellent employer for those seeking meaningful and rewarding careers.
