At a Glance
- Tasks: Support logistics and operations while managing customer interactions and administrative tasks.
- Company: Respected organisation in Manchester with a supportive team culture.
- Benefits: Salary of £25,000 - £28,000, NHS-matched pension, and hybrid working.
- Other info: Opportunity for growth in an internationally focused environment.
- Why this job: Join a stable team where your work makes a real impact on global operations.
- Qualifications: Experience in administration, operations, or logistics with strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
MFK Recruitment is delighted to be recruiting an Operations Administrator for a highly respected organisation based in Manchester. This is a great opportunity for someone with administration, operations or logistics experience who wants to join a supportive and well-established organisation where their work genuinely has an impact.
The Role
As Operations Administrator, you will provide administrative and operational support across a wide range of activities. A key part of the role will involve supporting the planning and delivery of sample distributions to laboratories internationally, so previous logistics, shipping or distribution experience would be particularly useful. You will also support customers, manage administrative systems, coordinate meetings and events, maintain accurate records and assist with quality management activities. There will be a one-month handover period with the current postholder to help you settle into the role.
Key Responsibilities
- Support the planning and coordination of sample distributions to laboratories worldwide
- Organise shipping, packing and courier arrangements
- Communicate with customers, suppliers, agents and other external stakeholders
- Monitor customer support tickets and respond to or delegate queries appropriately
- Maintain customer accounts, registrations and participation records
- Manage and maintain accurate operational data and documentation
- Produce documentation including certificates, labels and distribution materials
- Assist with organising meetings, events, venues and travel
- Liaise with suppliers and raise purchase orders where required
- Support stock control and general office operations
- Assist with sample packing and data loading
- Support document control, audits and non-conformance activities within the Quality Management System
- Take accurate meeting minutes when required
- Help improve administrative processes and systems
- Manage your own workload and priorities while working closely with the Operations Manager
- Occasionally provide organisational support at meetings and events, including some international travel
About You
We are looking for someone organised, reliable and comfortable managing several different tasks at the same time. You should have:
- Previous administration, operations or logistics experience
- Strong organisational and time-management skills
- Excellent attention to detail
- Confident written and verbal communication skills
- Good customer service skills
- Strong computer literacy, including Microsoft Office
- The ability to maintain accurate records and work with data
- The ability to prioritise your own workload
- A proactive approach to solving problems and improving processes
- The confidence to communicate with customers, suppliers and colleagues at all levels
- Experience involving logistics, shipping, couriers, distributions or stock control would be particularly advantageous.
- Experience within healthcare, laboratories, life sciences, quality management or another regulated environment would be beneficial but is not essential.
Why Join?
- Salary of £25,000 - £28,000
- Excellent benefits package, including a generous NHS-matched pension scheme
- Hybrid working with 4 days in the Manchester office and 1 day from home each week
- One-month handover with the current postholder
- Excellent staff retention and a stable working environment
- Supportive and collaborative team culture
- Varied role combining administration, operations, logistics and customer support
- Opportunity to develop experience within an internationally focused organisation
Operations Administrator employer: MFK Recruitment
As a leading workplace equipment supplier, this award-winning organisation offers a dynamic and supportive work culture that prioritises innovation and customer satisfaction. Employees benefit from competitive salaries, a bonus structure, and the flexibility of remote work, alongside opportunities for professional growth and development within a thriving B2B market. The company's commitment to employee well-being and success makes it an excellent employer for those seeking meaningful and rewarding careers.
