At a Glance
- Tasks: Provide first-line IT support and maintain tech systems for staff and students.
- Company: Join a growing tech business dedicated to the education sector.
- Benefits: Competitive salary, 22 days holiday, training, and career progression.
- Other info: Enjoy regular social events and a friendly team culture.
- Why this job: Kickstart your IT career in a supportive and dynamic environment.
- Qualifications: Passion for tech, customer service experience, and GCSEs in English and Maths.
The predicted salary is between 31500 - 38500 £ per year.
Location: Lingfield, Surrey
Salary: £26,500 to £27,500
Hours: 40 hours per week
Holiday: 22 days plus bank holidays
MFK Recruitment is proud to be working with a well-established and growing technology business that provides specialist IT services to the education sector. We are seeking an enthusiastic IT Support Technician to join their onsite education team in Surrey. Working alongside an experienced Senior IT Engineer, you will provide first-line technical support to staff and students while helping to maintain the organisation’s IT systems, devices and network. This is an excellent opportunity for someone beginning their IT career or looking to develop their existing support experience.
Responsibilities:
- Resolve first-line IT support tickets through the helpdesk
- Provide friendly technical support to staff and students
- Install software and upgrade existing applications
- Test, diagnose and repair laptops, desktops and other IT equipment
- Assist with the maintenance of the network and wider IT infrastructure
- Carry out routine maintenance of classroom technology
- Maintain and manage hardware and peripherals
- Ensure IT systems and devices are secure and appropriate for student use
- Escalate more complex technical issues when required
- Maintain clear and accurate support records
Requirements:
- Previous IT experience or evidence of personal IT projects
- A genuine passion for technology and problem-solving
- Experience working in a customer-facing role
- Strong written and verbal communication skills
- A friendly, patient and approachable manner
- The confidence to work independently and as part of a team
- Excellent attention to detail and organisational skills
- A willingness to learn, train and progress
- GCSEs in English and Maths
- An IT qualification such as CompTIA A+, Microsoft MS-900 or equivalent would be beneficial
What’s on offer:
- Salary of £26,500 to £27,500
- 22 days’ annual leave plus bank holidays
- Excellent training and career progression opportunities
- Support from an experienced technical team
- Exposure to a broad range of technologies
- The opportunity to develop within a successful and growing IT business
- Regular company social events and a welcoming team culture
As this position is based within an education environment, the successful candidate will be required to complete an enhanced DBS check and relevant safer recruitment checks.
IT Support Technician in Lingfield employer: MFK Recruitment
As a leading workplace equipment supplier, this award-winning organisation offers a dynamic and supportive work culture that prioritises innovation and customer satisfaction. Employees benefit from competitive salaries, a bonus structure, and the flexibility of remote work, alongside opportunities for professional growth and development within a thriving B2B market. The company's commitment to employee well-being and success makes it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Lingfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MFK Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MFK Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MFK Recruitment!
✨Direct Apply to MFK Recruitment
Let's not forget to apply directly through the MFK Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Lingfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MFK Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MFK Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MFK Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
