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- Tasks: Join a global EdTech team as an IT Systems Specialist, managing onboarding and IT projects.
- Company: Be part of a dynamic tech startup dedicated to helping students succeed worldwide.
- Benefits: Enjoy remote work, flexible hours, generous vacation, health benefits, and professional development opportunities.
- Why this job: Make a real impact while collaborating with a friendly, diverse team in a growth-focused culture.
- Qualifications: 3-5 years in IT support or compliance roles; experience with Google Workspace and project management skills required.
- Other info: Opportunity for travel and ownership in your role, plus support for home office setup.
The predicted salary is between 28800 - 43200 £ per year.
Our global EdTech client seeks an IT Systems Specialist to join their team. The IT Systems Specialist will work primarily a remote role, however, will be required to commute to the office in Liverpool at least 2/3 times a month.
As an IT Systems Specialist, the role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). You will manage our core tools (Google Workspace, JumpCloud, HubSpot, 1Password, Jira) while collaborating across teams to optimize workflows and security.
Main Responsibilities:- Onboarding/Offboarding: Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies.
- Project Leadership: Migrate systems (e.g., email groups, Jira → HubSpot), implement SSO via JumpCloud, and manage tool integrations.
- Compliance Support: Partner with Vanta to maintain SOC2/ISO 27001 readiness; document controls, remediate findings, and prepare audit materials.
- IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection).
- Process Improvement: Automate repetitive tasks (e.g., onboarding checklists) and refine IT documentation/knowledge base.
- 3-5 years in IT support, systems administration, or compliance-focused roles.
- Hands-on experience with Google Workspace, Jira, SSO tools (e.g., JumpCloud), and MDM solutions.
- Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation).
- Strong project management skills; ability to prioritize tasks across multiple stakeholders.
- Excellent communication skills for translating technical concepts to non-technical teams.
- Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk.
- Certifications such as CompTIA Security+, Google Workspace Admin, or ISO 27001 Lead Implementer.
- Knowledge of scripting (Bash, Python) for task automation.
- Background in SaaS environments or fast-paced startups.
- A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup.
- Remote first work environment: Ability to work from anywhere in the United Kingdom with flexible hours.
- Generous paid vacation time.
- A chance to travel while working remotely.
- Continuous learning and growth culture with many opportunities to develop professionally.
- Health Benefits including health, dental, vision, company funded life & disability insurance and identity protection.
- Company Pension.
- Team bonding activities.
- Professional development opportunities.
- Home Office Set up support with a company laptop & equipment.
- A chance to work with a global collaborative, friendly and diverse team.
This role is an opportunity to take ownership, grow your skills, and drive meaningful change. If you’re looking for a role where you set the bar for success, we’d love to hear from you!
IT Systems Specialist employer: MFK Recruitment
Contact Detail:
MFK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Specialist
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Google Workspace, JumpCloud, and Jira. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions.
✨Tip Number 2
Highlight your project management skills by preparing examples of past projects where you led IT initiatives. Be ready to discuss how you prioritised tasks and collaborated with different teams to achieve successful outcomes.
✨Tip Number 3
Brush up on your knowledge of SOC2 Type II and ISO 27001 frameworks. Understanding these compliance standards will not only help you in the role but also show your commitment to maintaining high security and operational standards.
✨Tip Number 4
Prepare to discuss your approach to automating repetitive tasks. Think of specific examples where you've implemented automation in previous roles, as this aligns perfectly with the responsibilities of the IT Systems Specialist position.
We think you need these skills to ace IT Systems Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems administration, and compliance. Emphasise your hands-on experience with tools like Google Workspace, Jira, and JumpCloud, as well as any certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the EdTech sector and how your skills align with the responsibilities of the IT Systems Specialist role. Mention specific projects or experiences that demonstrate your project management skills and ability to optimise workflows.
Showcase Your Technical Skills: Be sure to include a section in your application that lists your technical skills, particularly those mentioned in the job description such as SOC2 Type II, ISO 27001, and scripting languages like Bash or Python. This will help you stand out as a qualified candidate.
Highlight Communication Skills: Since the role requires translating technical concepts to non-technical teams, provide examples in your application of how you've successfully communicated complex information in previous roles. This could be through team presentations, documentation, or training sessions.
How to prepare for a job interview at MFK Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with tools like Google Workspace, Jira, and JumpCloud. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your capability to manage the core tools required for the role.
✨Understand Compliance Frameworks
Familiarise yourself with SOC2 Type II and ISO 27001 frameworks. Be ready to explain how you've contributed to compliance initiatives in previous roles, as this is a key responsibility of the IT Systems Specialist position.
✨Demonstrate Project Management Skills
Prepare examples of past projects where you led initiatives or collaborated with multiple stakeholders. Emphasise your ability to prioritise tasks and manage timelines effectively, as strong project management skills are essential for this role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, especially for non-technical audiences. This skill is crucial for collaborating across teams and ensuring everyone is on the same page regarding IT processes and policies.
