IT Systems Specialist

IT Systems Specialist

Birkenhead Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a global EdTech team as an IT Systems Specialist, managing onboarding and IT projects.
  • Company: Be part of a dynamic tech startup focused on helping students succeed worldwide.
  • Benefits: Enjoy remote work, flexible hours, generous vacation, health benefits, and professional development opportunities.
  • Why this job: Make a real impact while collaborating with a friendly, diverse team in a growth-oriented culture.
  • Qualifications: 3-5 years in IT support or compliance roles; experience with Google Workspace and project management skills required.
  • Other info: Opportunity to travel while working remotely and receive home office setup support.

The predicted salary is between 28800 - 43200 Β£ per year.

Our global EdTech client seeks an IT Systems Specialist to join their team. The IT Systems Specialist will work primarily a remote role, however, will be required to commute to the office in Liverpool at least 2/3 times a month.

As an IT Systems Specialist, the role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). You will manage our core tools (Google Workspace, JumpCloud, HubSpot, 1Password, Jira) while collaborating across teams to optimize workflows and security.

Main Responsibilities:
  • Onboarding/Offboarding: Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies.
  • Project Leadership: Migrate systems (e.g., email groups, Jira β†’ HubSpot), implement SSO via JumpCloud, and manage tool integrations.
  • Compliance Support: Partner with Vanta to maintain SOC2/ISO 27001 readiness; document controls, remediate findings, and prepare audit materials.
  • IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection).
  • Process Improvement: Automate repetitive tasks (e.g., onboarding checklists) and refine IT documentation/knowledge base.
Requirements:
  • 3-5 years in IT support, systems administration, or compliance-focused roles.
  • Hands-on experience with Google Workspace, Jira, SSO tools (e.g., JumpCloud), and MDM solutions.
  • Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation).
  • Strong project management skills; ability to prioritize tasks across multiple stakeholders.
  • Excellent communication skills for translating technical concepts to non-technical teams.
Preferred Requirements (desirables):
  • Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk.
  • Certifications such as CompTIA Security+, Google Workspace Admin, or ISO 27001 Lead Implementer.
  • Knowledge of scripting (Bash, Python) for task automation.
  • Background in SaaS environments or fast-paced startups.
Benefits:
  • A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup.
  • Remote first work environment: Ability to work from anywhere in the United Kingdom with flexible hours.
  • Generous paid vacation time.
  • A chance to travel while working remotely.
  • Continuous learning and growth culture with many opportunities to develop professionally.
  • Health Benefits including health, dental, vision, company funded life & disability insurance and identity protection.
  • Company Pension.
  • Team bonding activities.
  • Professional development opportunities.
  • Home Office Set up support with a company laptop & equipment.
  • A chance to work with a global collaborative, friendly and diverse team.

This role is an opportunity to take ownership, grow your skills, and drive meaningful change. If you’re looking for a role where you set the bar for success, we’d love to hear from you!

IT Systems Specialist employer: MFK Recruitment

Join a dynamic global EdTech company that prioritises a remote-first work culture, allowing you to work flexibly from anywhere in the UK while still enjoying regular team interactions in Liverpool. With a strong focus on professional development, generous health benefits, and a commitment to fostering a collaborative and diverse environment, this role as an IT Systems Specialist offers you the chance to make a meaningful impact while growing your skills in a supportive setting.
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Contact Detail:

MFK Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Systems Specialist

✨Tip Number 1

Familiarise yourself with the tools mentioned in the job description, such as Google Workspace, JumpCloud, and Jira. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions.

✨Tip Number 2

Brush up on your knowledge of SOC2 Type II and ISO 27001 frameworks. Understanding these compliance standards will not only help you in the role but also show your commitment to the company's goals during interviews.

✨Tip Number 3

Highlight any project management experience you have, especially in IT settings. Be prepared to discuss specific projects where you led initiatives or improved processes, as this aligns closely with the responsibilities of the role.

✨Tip Number 4

Network with current or former employees of the company through platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to tailor your approach and demonstrate your enthusiasm for the role.

We think you need these skills to ace IT Systems Specialist

IT Support
Systems Administration
Compliance Knowledge (SOC2 Type II, ISO 27001)
Project Management
Google Workspace
JumpCloud
Jira
1Password
MDM Solutions
Task Automation (Bash, Python)
Technical Communication
Problem-Solving Skills
Attention to Detail
Process Improvement
Device Inventory Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems administration, and compliance. Emphasise your hands-on experience with tools like Google Workspace, Jira, and JumpCloud, as well as any certifications you hold.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the EdTech sector and how your skills align with the responsibilities of the IT Systems Specialist role. Mention specific projects or experiences that demonstrate your project management skills and ability to optimise workflows.

Showcase Your Technical Skills: Be sure to include any technical skills that are relevant to the job description, such as familiarity with SOC2 Type II and ISO 27001 frameworks, scripting languages, and MDM solutions. This will help you stand out as a candidate who can hit the ground running.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at MFK Recruitment

✨Showcase Your Technical Skills

Be prepared to discuss your hands-on experience with tools like Google Workspace, Jira, and JumpCloud. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your capability to manage the core tools required for the role.

✨Understand Compliance Frameworks

Familiarise yourself with SOC2 Type II and ISO 27001 frameworks. Be ready to explain how you've contributed to compliance initiatives in previous roles, as this is a key responsibility of the IT Systems Specialist position.

✨Demonstrate Project Management Skills

Prepare examples of how you've led IT infrastructure projects or managed multiple stakeholders. Discuss your approach to prioritising tasks and ensuring project success, as strong project management skills are essential for this role.

✨Communicate Effectively

Practice translating technical concepts into layman's terms. Since you'll be collaborating with non-technical teams, showcasing your excellent communication skills during the interview will set you apart from other candidates.

IT Systems Specialist
MFK Recruitment
Location: Birkenhead
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