Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily IT operations, assist with hardware/software maintenance, and provide technical support.
- Company: Join a leading healthcare organisation focused on innovative solutions and exceptional service.
- Benefits: Enjoy flexible working, generous leave, pension contributions, and access to private medical care.
- Why this job: Be part of a team that values excellence and offers opportunities for professional growth.
- Qualifications: Experience in IT support, knowledge of operating systems, and strong problem-solving skills required.
- Other info: This is a 3-month contract with potential for extension.
Location: Manchester
Reports to: Operations Director
Department: Administration
About our client: Our reputable client is a leading organisation in the healthcare sector, dedicated to improving patient outcomes through innovative solutions and exceptional service. We are committed to excellence and are looking for an IT Assistant to join the team.
We are seeking an IT Assistant to support the day-to-day operations of our company. The ideal candidate will assist with hardware and software maintenance, provide technical support to staff, and help ensure the smooth running of IT systems across the organization.
Key Responsibilities:- Provide first-line technical support to staff via email, phone, or in person.
- Liaise with external IT support.
- Set up new user accounts and profiles and deal with password issues.
- Monitor and maintain IT inventory and asset records.
- Assist with IT onboarding for new employees.
- Support the implementation of new technologies and system upgrades.
- Maintain documentation of systems and processes.
- Escalate complex issues to senior IT staff or external vendors as needed.
- Proven experience in a similar IT support or helpdesk role.
- Strong knowledge of Windows and/or Mac operating systems.
- Familiarity with Microsoft 365, Active Directory, and basic networking.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple tasks.
- IT-related qualification or proven experience.
- Good knowledge of common office-related IT issues.
- Asset Management.
- Knowledge of cybersecurity best practices.
- Familiarity with remote support tools.
- We have a flexible working policy - most of the staff work in a hybrid working pattern.
- A very generous contributory rate (10%) to your company pension.
- All employees receive 27 days annual leave, plus bank holidays (pro-rated for part time employees). This increases to 29 days (after 5 years’ service) and 33 days (after 10 years’ service).
- Ongoing professional education is important and will ensure you have the training needed to undertake your role in the company.
- Access to Private Medical Care.
Locations
IT Assistant employer: MFK Recruitment
Contact Detail:
MFK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant
✨Tip Number 1
Familiarise yourself with the specific IT systems and software mentioned in the job description, such as Microsoft 365 and Active Directory. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Prepare to discuss your previous experience in IT support roles. Think of specific examples where you've successfully resolved technical issues or improved processes, as this will showcase your problem-solving skills and ability to work independently.
✨Tip Number 3
Research the healthcare sector and understand how IT plays a crucial role in improving patient outcomes. Being able to speak knowledgeably about the industry will impress the hiring team and show your genuine interest in their mission.
✨Tip Number 4
Network with current or former employees of the organisation on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace IT Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or helpdesk roles. Emphasise your knowledge of Windows, Mac operating systems, and any familiarity with Microsoft 365 and Active Directory.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to communicate effectively. Mention specific examples of how you've provided technical support in the past and how you can contribute to the healthcare sector.
Highlight Relevant Qualifications: If you have any IT-related qualifications, be sure to mention them prominently in your application. This could include certifications or courses that demonstrate your technical expertise.
Show Enthusiasm for the Role: In your application, express your enthusiasm for the IT Assistant position and the opportunity to work in the healthcare sector. Highlight your commitment to improving patient outcomes through technology.
How to prepare for a job interview at MFK Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and Mac operating systems, as well as Microsoft 365 and Active Directory. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Communication Skills
Since you'll be providing first-line support, it's crucial to show that you can communicate effectively. Practice explaining technical concepts in simple terms, as you may need to assist staff who aren't tech-savvy.
✨Familiarise Yourself with the Company
Research the healthcare sector and understand how IT plays a role in improving patient outcomes. This will help you align your answers with the company's mission and demonstrate your genuine interest in the position.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture and values align with your own.
