At a Glance
- Tasks: Set up and operate AV equipment for school events while supporting the IT team.
- Company: Join a respected education tech provider with a supportive culture.
- Benefits: Competitive salary, 22 days annual leave, and professional development opportunities.
- Other info: Flexible working hours and potential for term-time-only arrangements.
- Why this job: Combine your passion for AV and IT in a dynamic school environment.
- Qualifications: Experience with AV equipment and IT support in a Windows environment.
Location: South East London
Salary: £29,000 to £32,000
Working hours: Monday to Friday, 7:45am to 4:15pm
Contract: Permanent, full-time
MFK Recruitment is delighted to be recruiting an AV/IT Support Technician on behalf of a highly regarded education technology provider. This is a varied, hands-on position based at an independent school in South East London. You will take responsibility for setting up and operating AV equipment for school events while also supporting the wider IT team with day-to-day technical issues. The role would suit someone passionate about both AV and IT who enjoys working with different people and wants to develop their technical career within a supportive and growing organisation.
What you’ll be doing:
- Liaising with event organisers to understand their AV requirements
- Setting up and operating sound, projection and video equipment
- Ensuring AV equipment is working correctly before and during events
- Troubleshooting faults and arranging repairs when required
- Supporting users with the operation of AV equipment
- Maintaining AV equipment within the school’s main hall and classrooms
- Resolving first-line IT support tickets
- Providing technical support to teachers, staff and pupils
- Installing software and upgrading existing applications
- Testing and repairing laptops, desktops and other IT equipment
- Supporting the maintenance of the school’s network
- Managing hardware and peripherals
- Ensuring equipment and systems are safe for pupil use
What we’re looking for:
- Approximately 18 months’ practical experience working with AV equipment
- Experience with sound, projection and video systems
- The ability to set up, operate and troubleshoot AV equipment
- Experience providing IT support within a Microsoft Windows environment
- Knowledge of Microsoft Entra ID and Intune
- Experience troubleshooting hardware and software issues
- Strong communication and interpersonal skills
- A calm and solutions-focused approach when working under pressure
- The ability to work independently and as part of a team
- Excellent organisation, prioritisation and attention to detail
- A genuine passion for AV and technology
Industry-recognised AV or IT qualifications, such as CTS, Microsoft or CompTIA A+, would be beneficial but are not essential.
This is a full-time, site-based position. The role includes attendance at up to 25 evening events each year, with hours normally offset through adjusted working hours or time off in lieu. Overtime may occasionally be available. A term-time-only arrangement, plus two additional weeks, may also be considered with the salary adjusted accordingly. The successful candidate will receive 22 days’ annual leave and access to excellent training, professional development and career progression opportunities. Due to the school-based nature of the position, employment will be subject to an enhanced DBS check and safer recruitment checks.
AV/IT Support Technician employer: MFK Recruitment
As a leading workplace equipment supplier, this award-winning organisation offers a dynamic and supportive work culture that prioritises innovation and customer satisfaction. Employees benefit from competitive salaries, a bonus structure, and the flexibility of remote work, alongside opportunities for professional growth and development within a thriving B2B market. The company's commitment to employee well-being and success makes it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land AV/IT Support Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MFK Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MFK Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MFK Recruitment!
✨Direct Apply to MFK Recruitment
Let's not forget to apply directly through the MFK Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace AV/IT Support Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MFK Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MFK Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MFK Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
