At a Glance
- Tasks: Provide top-notch IT support across four school sites and manage technical issues.
- Company: Join a progressive, people-focused company that values training and development.
- Benefits: Enjoy a friendly team, career progression, and healthcare options.
- Other info: Great opportunities for personal growth and team-building activities.
- Why this job: Make a real impact in education while advancing your IT skills.
- Qualifications: Experience in IT support, especially in educational settings, is a plus.
The predicted salary is between 35000 - 45000 £ per year.
We have an exciting opportunity to join our well-established client, supporting four school sites in Abingdon, Oxfordshire.
Location: Abingdon, Oxfordshire
Role type: On-site
Travel: A full driving licence and access to a car is required, as travel between school sites will be needed. The successful candidate will also be required to transport IT equipment between sites when needed.
Responsibilities:
- Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools.
- Manage incidents and service requests from receipt through to resolution and closure.
- Provide server, network, desktop and cloud-based technical support.
- Diagnose and resolve technical issues, with a strong focus on first-time fix.
- Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems.
- Ensure service level agreement standards are met.
- Provide exceptional service to staff, students and other stakeholders.
- Keep accurate records of all support activity and site information using IT service management tools.
- Complete administration, documentation and technical records promptly and accurately.
- Promote best practice and adhere to change control processes.
- Support IT projects, upgrades, rollouts and site improvements.
- Liaise with internal teams and third-party suppliers where required.
- Help ensure the IT environment remains secure, reliable and fit for purpose.
- Transport IT kit between school sites when required.
Required Knowledge and Experience:
- Previous experience in a 2nd Line, Senior IT Technician, Field Engineer or On-site Engineer role.
- Strong experience supporting schools, education environments or multi-site organisations would be highly desirable.
- Experience installing, configuring and troubleshooting Microsoft Windows platforms and applications.
- Good working knowledge of Microsoft 365, including user accounts, permissions, troubleshooting and administration.
- Experience with Active Directory, Azure / Microsoft Entra and Intune.
- Good networking knowledge, including switches, wireless, routers, firewalls and VPNs.
- Strong desktop, laptop, printer and peripheral support skills.
- Experience supporting Windows 10 and Windows 11.
- Excellent communication and customer service skills.
- Ability to work independently across multiple sites.
- Strong organisation and documentation skills.
- Full UK driving licence and access to a car.
Technologies You May Work With:
- Microsoft 365
- Microsoft Entra
- Microsoft Teams
- Microsoft SharePoint
- Microsoft Purview
- Windows Server
- Windows 10 / Windows 11
- Smoothwall Firewall
- HP Aruba
- PaperCut
- 3CX Phone Systems
- Google Workspace / G Suite
- Google Classroom
- SENSO
- Autotask
- Net2
- Google Chrome
- Microsoft Edge
Benefits and Highlights:
- Friendly and supportive team
- Skills assessments and personalised progression plans
- Microsoft and Google training courses
- Accreditations and exams supported
- One-to-one training
- Excellent career progression opportunities
- Increased holiday allowance with length of service
- Increased sick pay with length of service
- Company healthcare available
- Private mileage
- Social and team-building activities
- Employee assistance programme
This is an excellent opportunity for a Senior On-site IT Engineer who is looking to join a progressive, people-focused company that invests heavily in training, development and career progression.
Senior IT Engineer in Abingdon employer: MFK Recruitment
Join a progressive and people-focused company in Abingdon, Oxfordshire, as a Senior IT Engineer, where you will be part of a friendly and supportive team dedicated to providing high-quality IT support across multiple school sites. With a strong emphasis on employee growth, you will benefit from personalised progression plans, extensive training opportunities, and a culture that values collaboration and development, ensuring your career flourishes while making a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Engineer in Abingdon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what MFK Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges MFK Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at MFK Recruitment!
✨Direct Apply to MFK Recruitment
Let's not forget to apply directly through the MFK Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Engineer in Abingdon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at MFK Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at MFK Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at MFK Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
