Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch IT support to staff and students in a vibrant educational environment.
- Company: Join a dynamic IT Managed Services company supporting the education sector.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in students' learning experiences with your tech skills.
- Qualifications: 1+ years in IT support, knowledge of Microsoft systems, and a passion for technology.
- Other info: Be part of a supportive team with excellent career progression opportunities.
The predicted salary is between 24000 - 30000 £ per year.
We have an exciting opportunity for an IT Support Technician to join our well-established client in Farnborough. MFK Recruitment has successfully recruited 45 IT professionals for this well-established company in the past 5 years, 32 are still with the company too! Our client is an IT Managed Services company that supports the Education sector. You will be based at a stunning and reputable private school in Farnborough.
Hours: Full time or an option for Term Time +4 weeks (Total, 39 weeks + 3 days) - Option for 37.5-hours week over 5 days within 8.00-5.00.
Salary: Up to £27,000 per annum FTE, £23,549 pro rata.
What will you be doing day-to-day?
- You will be working at the college to deliver first-class IT support services to staff and pupils.
- You will undertake a broad range of tasks, maintaining the IT systems including but not limited to servers, network and Wi-Fi, end user devices, cloud hosted systems.
- You will be a key member of the onsite IT team, also working closely with the team plus relevant staff onsite.
Overview:
- You will be primarily responsible for the IT infrastructure and helpdesk service, ensuring the college maintains safe, reliable, and scalable IT systems that facilitate the college's academic, pastoral, and administrative objectives.
- You will need a broad experience and range of technical skills to support the IT infrastructure and end users, ideally within an educational environment.
- Under the direction of the Senior IT Engineer, maintain the college's IT network, troubleshooting technical issues and implementing effective fixes.
- Promptly resolving support tickets within the service desk, as directed, ensuring in person support is a priority.
- Collaborate with third-party support vendors as needed.
- Install, configure, and maintain devices (including but not limited to desktop & laptop PCs, tablets, printers, and touchscreens).
- Manage and administer Microsoft Services, including but not limited to Azure Active Directory, Office 365, and Exchange Online.
- Coordinate orders with vendors to ensure timely delivery of toner and other supplies.
- During peak periods, assist in resolving issues with student devices.
- Assist in updating the school's IT asset register and documentation for all IT systems.
- Routine maintenance of classroom IT, making regular checks of equipment to avoid disruption to teaching & learning.
- Monitoring IT systems and the network for viruses, malfunctions, and errors, reporting anything promptly to the Senior IT Engineer.
- Making sure that all systems are safe for pupil use, working closely with the safeguarding team to ensure harmful content is not accessible on any IT platform.
Skills & Experience:
- 1+ years in computer networks and systems maintenance.
- Knowledge of Microsoft operating systems and applications.
- Microsoft systems administration experience (Windows Server, 365, Azure).
- Desirable:
- Mobile Device Management (Intune, Apple JAMF).
- Supporting services in the cloud (e.g. SaaS).
- VMWare ESXi, vSphere and vCenter.
- Apple product experience (including hardware, macOS and iOS).
- Relevant IT certifications.
- Web & E-mail Security in regard to child safeguarding.
Locations
IT Support Technician in Farnborough, Hampshire employer: MFK Recruitment Ltd
Contact Detail:
MFK Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Farnborough, Hampshire
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups or online webinars related to IT support. You never know who might have a lead on a job or can give you insider info about companies hiring.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call to check in shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to ask any questions about the role or company.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you’d troubleshoot specific issues or handle difficult users. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out on your dream job!
We think you need these skills to ace IT Support Technician in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your relevant experience with computer networks, Microsoft systems, and any certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support in an educational environment. Share specific examples of how you've resolved technical issues in the past and how you can contribute to our team.
Showcase Your Technical Skills: In your application, don't forget to showcase your technical skills! Mention your experience with Microsoft services, cloud support, and any other relevant tools. We love seeing candidates who are well-versed in the tech we use every day.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MFK Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft operating systems, Azure, and Office 365. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you resolved support tickets or troubleshot network problems. This will demonstrate your ability to think on your feet and provide first-class IT support.
✨Understand the Educational Environment
Since this role is within a school, it’s crucial to understand the unique challenges of supporting IT in an educational setting. Familiarise yourself with common issues faced by students and staff, and be ready to discuss how you would address these challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
