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- Tasks: Support new starters with induction and deliver IT training.
- Company: Join a top regional law firm known for its exceptional people and strong reputation.
- Benefits: Enjoy competitive salary, 22 days holiday, healthcare benefits, and a supportive work culture.
- Why this job: Be part of a people-first culture that values your growth and wellbeing.
- Qualifications: Experience in L&D administration and delivering training is essential.
- Other info: Regular travel to Telford and other offices, with travel expenses covered.
The predicted salary is between 30000 - 42000 £ per year.
Role: Learning and Development Administrator
Location: Based in Kidderminster, regular travel to Telford and other mfg offices
Hours: Full Time
Term: Permanent
mfg
You\’ll be joining a regional law firm that enjoys a strong reputation, recognised in the Legal 500 and Chambers Guide, made possible by our exceptional people. We want to help you reach your full potential, love the work you do and deliver the best results for your clients. It\’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.
The HR Team is led by Sarah Rogers, Head of HR. This role will report into our HR Manager Simon Lord, working closely with ICT Trainer Tanya Hart. You will also work alongside mfg\’s Payroll Administrator Leona Hutton and HR Administrator Steven House. This role will be based in the Kidderminster office with frequent travel to the Telford office and other mfg offices as per business need for new starters inductions (travel expenses paid).
Day to day, you\’ll be successful in this role if:
You are an experienced L&D Administrator, having worked within a HR or L&D team, and possess a working knowledge and understanding of the role responsibilities below. You must be able to self-manage, and be self-sufficient to manage conflicting priorities on a daily basis, liaising with all levels of stakeholder in a professional environment. This is an exciting new opportunity to join an established team to further support mfg with all learning and development activities required.
Key Responsibilities:
- Support the induction process for all new starters, and deliver core IT induction training.
- To set up and configure new users including user account; email account; SOS case management; iHasco; CRM System User account; copier code; inclusion in distribution lists etc.
- Support current population with how do I queries regarding mfg\’s solicitor software package.
- Point of initial contact for training requests mfg wide. With HR team and ICT Trainer\’s support, provide guidance on appropriate learning solutions.
- Maintain accurate learning records to support a culture of continuous development in line with audit compliance.
- Support administration activities for mfg\’s performance management process.
Requirements:
- Previous experience as L&D administrator within a HR or L&D team environment.
- Previous experience delivering induction training, and co-ordinating new starter set up\’s and processes.
- Experience of delivering IT skills training courses to a wide range of users.
- Experience of HR systems and/or Learning Management systems.
- Thorough knowledge of MS Office (inc. PowerPoint, Excel, Access and Outlook).
- Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner.
- Committed to excellent colleague service.
Salary & Benefits:
- Competitive salary
- 22 days\’ holiday (plus additional days at Christmas and statutory Bank Holidays)
- Healthcare benefit scheme
- Employee Assistance programme and wellbeing services – 24/7 helpline facility
- Discounted legal fees for staff and family members
- Death in service provision
- Auto enrolment in our Company Pension
- Annual colleague event
Other reasons to join us
- We offer a rewarding career of quality work alongside a commitment to your development. It\’s a fantastic environment in which people grow!
- A supportive people first\’ culture, driven by wellbeing and work/life balance (it\’s a 35-hour week) over 90% of our people responded in our most recent engagement survey that it\’s a great place to work and they\’re proud to work here.
- Committed to inclusion, we aim to employ a diverse section of the community whilst our work for good causes continues to flourish. Many of our people are actively involved in CSR, Sports & Social and Health & Wellbeing groups.
For more information on what it\’s like to work at mfg, please visit our recruitment page or email recruitment@ to arrange a confidential call to discuss this opportunity further.
Agencies please note – we have an agreed Agency PSL in place.
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#thelawfirmforlife
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Learning and Development Administrator employer: mfg Solicitors LLP
Contact Detail:
mfg Solicitors LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Administrator
✨Tip Number 1
Familiarise yourself with the specific learning and development tools and software mentioned in the job description, such as CRM systems and learning management systems. This knowledge will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of mfg to gain insights into their culture and expectations. This can provide you with valuable information that you can use to tailor your discussions during the interview process.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to manage conflicting priorities and deliver training effectively. Being able to articulate these experiences will highlight your suitability for the role.
✨Tip Number 4
Research the latest trends in learning and development, especially in the legal sector. Showing that you are up-to-date with industry developments can set you apart as a candidate who is genuinely interested in contributing to mfg's success.
We think you need these skills to ace Learning and Development Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an L&D Administrator, particularly any roles within HR or L&D teams. Emphasise your skills in delivering induction training and managing new starter processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for learning and development. Mention specific experiences that demonstrate your ability to manage conflicting priorities and liaise with stakeholders effectively.
Highlight Relevant Skills: In your application, focus on your proficiency with MS Office and any experience you have with HR systems or Learning Management Systems. This will show that you have the technical skills required for the role.
Showcase Your Commitment to Development: Discuss your commitment to continuous professional development in your application. Mention any relevant training or courses you've completed that align with the responsibilities of the role.
How to prepare for a job interview at mfg Solicitors LLP
✨Research the Company Culture
Before your interview, take some time to understand the company culture at mfg. They pride themselves on a 'people first' approach and a commitment to wellbeing. Familiarising yourself with their values will help you align your answers with what they are looking for.
✨Prepare for Induction Training Questions
Since the role involves supporting the induction process, be ready to discuss your experience in delivering training. Think of specific examples where you've successfully onboarded new starters or delivered IT skills training, as this will demonstrate your capability.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to provide examples of how you've interacted with various stakeholders in previous positions. Highlight your excellent telephone manner and face-to-face communication skills during the interview.
✨Demonstrate Your Self-Management Abilities
The job requires self-management and handling conflicting priorities. Prepare to discuss situations where you've successfully managed multiple tasks or projects simultaneously, showcasing your organisational skills and ability to prioritise effectively.
