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- Tasks: Join our team as a Leisure Team Member Apprentice, engaging in various roles like swimming teacher and fitness instructor.
- Company: GLL is a leading leisure provider, dedicated to promoting health and fitness in the community.
- Benefits: Enjoy flexible shifts, gain qualifications, and access ongoing training opportunities.
- Why this job: This role offers hands-on experience, a supportive culture, and a chance to make a positive impact on people's health.
- Qualifications: No prior qualifications needed, just a passion for health and fitness and a willingness to learn.
- Other info: Female applicants are encouraged to apply to support community needs.
40 hours per week on a shift pattern basis, including weekend working. Exact shifts to be confirmed.
You will be a permanent member of the Leisure Centre Team, performing roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher, and Fitness Instructor. Your specific roles will depend on your qualifications and the centre's needs.
Summary
The Leisure Team Member – Apprentice role offers an excellent opportunity to work, learn, and develop your career within GLL. You will work towards the Leisure Team Member Level 2 Apprenticeship over 18 months, alongside your daily responsibilities.
Customer Experience
- Understanding the services and products to assist customer questions
- Supporting various customer needs
- Gathering customer feedback and addressing complaints
- Supporting swimming lessons (qualification dependent)
- Sharing knowledge about exercise's role in health and wellbeing
- Conducting gym inductions and health screenings (qualification dependent)
- Planning and delivering exercise sessions to meet fitness goals
People Experience
- Supporting GLL's values
- Participating in workshops, meetings, and reviews
- Meeting training and qualification deadlines
- Achieving necessary qualifications and ongoing CPD
- Keeping up-to-date with industry trends
Business Performance
- Understanding GLL's role in the industry
- Monitoring centre performance and external/internal factors
Operations, Performance, and Risk Management
- Supporting opening and closing procedures
- Supervising and lifeguarding in pools
- Setting up and taking down equipment for activities
- Cleaning and maintenance tasks
Personal Effectiveness and Development
- Living GLL's values
- Promoting equality, inclusion, and diversity
- Enrolled in a Level 2 Leisure Team Member apprenticeship, completing qualifications such as NPLQ, First Aid, STA Teaching Swimming awards, and Level 2 Gym Instructor
- Attending workshops and development meetings
- Engaging in ongoing performance assessments and personal development planning
- Staying informed about industry trends
- Maintaining professional memberships
In line with our service needs, which include female-only sessions and community demographics, we are seeking a female apprentice to join the team.
Requirements and Prospectus
Desired Skills
- Competent swimmer able to pass a swim test
- Confident and professional in engaging with customers
Personal Qualities
- Friendly, helpful, and professional communication skills
- Interest in health and fitness, with regular gym use
- Knowledge or experience in sports coaching
- Self-motivated and deadline-oriented
Qualifications Required
None required
Future Prospects
Opportunities for progression include moving onto a Level 3 Leisure Duty Manager apprenticeship after completing Level 2.
Training to be Delivered
Leisure Team Member Level 2 Apprenticeship, including Functional Skills in Maths and English.
About the Employer
Morden Leisure Centre offers extensive health and fitness facilities, including spacious areas for various training activities and a diverse range of gym equipment, catering to all ages and fitness levels.
Employer: GLL - Morden Leisure Centre
Address: Morden Leisure Centre, Greater London, Merton, SM4 5HE
Please check travel times before applying.
Female Leisure Team Member Apprentice - Merton employer: MFC Foundation
Contact Detail:
MFC Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Female Leisure Team Member Apprentice - Merton
✨Tip Number 1
Familiarise yourself with GLL's values and mission. Understanding their commitment to community and customer service will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Gain some practical experience in a leisure or fitness environment, even if it's voluntary. This will not only enhance your CV but also give you real-life examples to discuss during your interview, showcasing your passion for the role.
✨Tip Number 3
Network with current employees or apprentices at Morden Leisure Centre. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Stay updated on the latest trends in health and fitness. Being knowledgeable about current industry practices will not only impress your interviewers but also show your commitment to personal development in this field.
We think you need these skills to ace Female Leisure Team Member Apprentice - Merton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Female Leisure Team Member Apprentice position. Tailor your application to highlight how your skills and interests align with the role.
Highlight Relevant Experience: Even if you don't have formal qualifications, mention any relevant experience you have in health, fitness, or customer service. This could include volunteering, personal training, or participation in sports.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for health and fitness, your motivation to work in a leisure environment, and your commitment to customer service. Make sure to express why you want to join GLL specifically.
Proofread Your Application: Before submitting your application, take the time to proofread it for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at MFC Foundation
✨Show Your Passion for Health and Fitness
Make sure to express your genuine interest in health and fitness during the interview. Share any personal experiences or activities that demonstrate your commitment to a healthy lifestyle, as this will resonate well with the values of GLL.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging with customers, be ready to discuss how you would handle various customer service situations. Think of examples where you've successfully resolved issues or provided excellent service, even if it's from previous jobs or volunteer work.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Leisure Team Member Apprentice. Be prepared to discuss how your skills align with tasks such as conducting gym inductions, supporting swimming lessons, and maintaining a safe environment for customers.
✨Demonstrate Teamwork and Communication Skills
Highlight your ability to work effectively within a team. Share examples of how you've collaborated with others in past experiences, as teamwork is crucial in a leisure centre environment. Good communication skills will also be key in engaging with both colleagues and customers.