At a Glance
- Tasks: Support users and help set up new IT infrastructure in a growing software company.
- Company: Exciting software company relocating to a brand-new Glasgow office.
- Benefits: Hybrid work, competitive salary, and opportunities for technical skill development.
- Other info: Dynamic role with varied tasks and excellent career growth potential.
- Why this job: Join a close-knit team and make a real impact during an exciting office move.
- Qualifications: Experience in 1st or 2nd line IT support and knowledge of Microsoft 365.
The predicted salary is between 40000 - 45000 £ per year.
£30,000 – £35,000 | East Kilbride (moving to Glasgow) | Hybrid (3 days onsite)
Help build something from the beginning. Some IT support roles feel like you're simply keeping the lights on. This one gives you the chance to help build something new. You'll join a growing software company just as they're relocating into a brand-new Glasgow office, playing a key role in setting up the new IT and infrastructure environment while supporting users across the business.
If you enjoy variety, like getting hands‑on with technology, and want to broaden your infrastructure skills, this could be a brilliant opportunity.
What's in it for you?
- Hybrid: 3 days per week in the office
- Location: East Kilbride initially, before moving to a brand-new Glasgow office in October/November 2026
- Variety: Mix of 1st & 2nd line support, desktop, infrastructure, networking and project work
- Development: Work alongside an experienced Senior IT Engineer with genuine opportunities to grow your technical skills
What you'll be doing
No two days will look quite the same. You'll support users across Microsoft 365, Windows, laptops and Macs, troubleshoot networking and hardware issues, and become the go‑to IT presence within the office. You'll also play a key part in the office relocation, helping move and install equipment, supporting infrastructure changes, and making sure the transition into the new Glasgow office runs smoothly. As you develop, you'll gain broader exposure to Windows Server, infrastructure, networking, and wider IT projects.
What you'll bring
- Experience in a 1st or 2nd line IT support role
- Good knowledge of Microsoft 365 and Windows environments
- Confidence supporting laptops, desktops and end users
- Basic networking and troubleshooting experience
- A proactive attitude and willingness to learn
- Strong communication skills and a genuine team‑first approach
Why this role?
This isn't just another support position. It's an opportunity to join a close‑knit IT team, work alongside experienced engineers, help deliver a major office move, and develop into a broader infrastructure engineer over time.
Interested?
IT Support Engineer in Glasgow employer: Mexa Solutions
Join a leading global SaaS technology organisation that champions innovation and growth, offering you the chance to take ownership of impactful projects while working in a hybrid environment. With a strong focus on employee development, you'll have access to cutting-edge tools and technologies, including AI, and be part of a collaborative culture that values your creative input. Located in Southampton, this role not only provides competitive salary packages but also fosters a dynamic work-life balance, making it an excellent choice for passionate tech professionals.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mexa Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Mexa Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mexa Solutions!
✨Direct Apply to Mexa Solutions
Let's not forget to apply directly through the Mexa Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mexa Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mexa Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Mexa Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
