At a Glance
- Tasks: Coordinate and manage IT service delivery during major incidents.
- Company: Modern Managed Service Provider with a focus on growth.
- Benefits: Competitive salary, hybrid working, and additional payments for on-call cover.
- Other info: Work alongside experienced leaders and enhance your career development.
- Why this job: Shape the future of service management while thriving in a dynamic environment.
- Qualifications: Strong organisational skills and ability to handle pressure.
The predicted salary is between 45000 - 55000 £ per year.
When a major incident happens, some people focus on fixing the technology while others ensure everything else runs properly. This role is for the second person. If you're organised under pressure, enjoy bringing structure to complex situations, and like improving how IT services are delivered, this could be exactly the challenge you're looking for.
What's in it for you?
- Salary: £45,000 – £55,000
- Location: Preston (hybrid working - typically 3 days in the office)
- Flexibility: Be part of the out-of-hours major incident rota, with additional payments for on-call cover
- Influence: Help shape a growing Service Management function within a modern Managed Service Provider
- Variety: Major Incident, Problem, Change, Knowledge Management and Continual Service Improvement
- Development: Opportunity to work alongside experienced Service Management leaders and help mature the function
Technology problems happen...
Service Management Analyst employer: Mexa Solutions LTD
As a Service Management Analyst at our Preston location, you will thrive in a dynamic and supportive work culture that values flexibility and employee growth. With opportunities to collaborate with experienced leaders and influence the development of our Service Management function, you will find meaningful challenges that enhance your skills while enjoying a hybrid working model that promotes work-life balance.
