At a Glance
- Tasks: Own service delivery for flagship enterprise clients and drive continuous improvement.
- Company: Dynamic IT Managed Services provider with a focus on client relationships.
- Benefits: Competitive salary, hybrid working, and opportunities for career progression.
- Other info: Opportunity to shape processes and make a real impact.
- Why this job: Become a trusted advisor and influence standards in a growing environment.
- Qualifications: Experience in service delivery and strong stakeholder management skills.
The predicted salary is between 60000 - 85000 £ per year.
£60,000 - £85,000 | London (Hybrid - 40% home based + extensive travel) | Client-facing
Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients, becoming the person they rely on, not just for updates, but for direction, challenge, and improvement.
If you’re comfortable operating at senior level, influencing stakeholders, and driving standards across an MSP environment, this will suit you.
What’s in it for you?
- Salary: £60,000 - £85,000
- Location: London (hybrid working + client site visits across London Kent)
- Scope: Own service delivery for major enterprise / regulated clients
- Influence: Act as a trusted advisor, not just a delivery manager
- Growth: Clear progression as the Managed Services function scales
- Impact: Help shape standards, processes, and ways of working
What’s the role really about?
This isn’t just BAU service delivery. You’ll take ownership of key client relationships post-transition, ensuring services are not only stable, but continuously improving.
Senior Service Delivery Manager (IT Managed Services) employer: Mexa Solutions LTD
As a Senior Service Delivery Manager at our London-based company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary and the flexibility of hybrid working, you will have the opportunity to influence key enterprise clients while shaping the future of our Managed Services function. Join us to make a meaningful impact in a role that values ownership and innovation.
