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- Tasks: Support clients with Power Platform and SharePoint, solving issues and optimising solutions.
- Company: Join a growing Microsoft Partner and IT consultancy focused on innovative tech solutions.
- Benefits: Enjoy a fully remote role with a competitive salary and opportunities for ongoing learning.
- Why this job: Make a real impact while working with diverse industries in a supportive environment.
- Qualifications: Experience with Power Platform and SharePoint, plus strong communication skills are essential.
- Other info: Ideal for those passionate about tech and customer support in a dynamic setting.
The predicted salary is between 36000 - 54000 £ per year.
You know your way around Power Platform and SharePoint, not just how they work, but how to make them work better. Whether you’re helping a client build smarter workflows, supporting a Power Automate solution, or solving a SharePoint permissions issue, you’re the person people rely on to keep things running smoothly.
This is your chance to join a growing Microsoft Partner and IT consultancy, supporting customers across a range of Power Platform and SharePoint Online solutions, all in a fully remote role with plenty of variety and ongoing learning.
What’s in it for you?
- Salary: Up to £45,000
- Location: Fully remote - work from anywhere in the UK
- Tech Focus: All about Power Platform and SharePoint Online, the stuff you’re great at
- Customer-Facing: Build relationships, solve problems, and make a tangible impact
- Growth: Be part of a specialist Microsoft consultancy that invests in people and development
- Project Variety: Get exposure to a wide range of industries and solutions - every day’s a school day
What you’ll be doing:
- Supporting external customers across Power Platform tools, particularly Power Automate and Power Apps
- Troubleshooting SharePoint Online issues, including site config, access, permissions, and workflows
- Helping customers optimise existing solutions or create new ones that improve business processes
- Providing clear technical guidance to both technical and non-technical users
- Logging, owning, and resolving tickets through to completion
- Collaborating with the wider technical team to escalate and resolve complex issues
- Sharing best practices and contributing to internal knowledge bases
What you’ll bring to the table:
- Strong experience supporting Microsoft Power Platform and SharePoint Online
- Confident working directly with customers in a remote support or consultancy environment
- Great communication skills, you can explain things clearly without the waffle
- Solid understanding of Office 365 administration and how it connects to Power Platform
- A methodical, problem-solving mindset, and a willingness to learn fast
- Bonus points if you’ve worked for a Microsoft Partner or consultancy before
If you’re looking for a remote role where you can focus on the tech you love, and support customers who actually value your input, this could be the one.
Ready to take the next step? Send your CV to bob.bath@mexasolutions.com and let’s have a confidential chat.
Power Platform Support Engineer employer: Mexa Solutions LTD
Contact Detail:
Mexa Solutions LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power Platform Support Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates of Power Platform and SharePoint. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with online communities and forums related to Power Platform and SharePoint. Networking with professionals in these spaces can provide insights into common challenges and solutions, which you can reference in conversations with potential employers.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved issues or optimised workflows using Power Platform tools. Real-life scenarios can showcase your problem-solving skills and technical expertise effectively.
✨Tip Number 4
Practice your communication skills, especially in explaining technical concepts to non-technical users. Being able to convey complex information clearly is crucial for a customer-facing role and will set you apart from other candidates.
We think you need these skills to ace Power Platform Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Power Platform and SharePoint Online. Include specific examples of how you've supported customers or solved technical issues, as this role requires strong customer-facing skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving mindset. Mention any relevant experience with Microsoft Partners or consultancies, and explain why you're excited about the opportunity to work remotely.
Showcase Communication Skills: Since the role involves explaining technical concepts to both technical and non-technical users, emphasise your communication skills in your application. Provide examples of how you've successfully communicated complex information in the past.
Highlight Continuous Learning: Mention any ongoing learning or certifications related to Power Platform or SharePoint. This shows your commitment to professional development and aligns with the company's focus on growth and variety in projects.
How to prepare for a job interview at Mexa Solutions LTD
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Power Platform and SharePoint in detail. Highlight specific projects where you've optimised workflows or resolved complex issues, as this will demonstrate your expertise and problem-solving abilities.
✨Communicate Clearly
Since the role involves customer-facing interactions, practice explaining technical concepts in simple terms. This will show that you can effectively communicate with both technical and non-technical users, which is crucial for this position.
✨Demonstrate a Problem-Solving Mindset
Prepare examples of how you've approached troubleshooting in the past. Discuss your methodical approach to resolving issues, as well as any tools or techniques you use to ensure a thorough resolution.
✨Research the Company
Familiarise yourself with the company’s values and recent projects. Understanding their focus on customer support and development will help you align your answers with what they are looking for in a candidate.
