Mexa Solutions LTD in Poole, Dorset, is seeking a SaaS Software Support Analyst to join our hybrid team. You will handle ongoing SaaS issues, investigate recurring problems and work with Support, Product and Project teams to improve service delivery.
You'll bring experience in Application/Software Support or technical customer support, familiarity with ITIL, and ability to analyse service data. Expect collaboration with technical colleagues, ownership of incidents and the chance to influence
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SaaS Support & Problem Management Specialist (Hybrid) in Poole employer: Mexa Solutions LTD
Join a dynamic and innovative SaaS leader in Glasgow, where you'll thrive in a collaborative environment that prioritises self-development and employee success. With competitive salaries, comprehensive benefits including healthcare and generous holiday allowances, and a strong focus on growth opportunities, this company is an excellent employer for those looking to make a meaningful impact in the tech industry.
