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- Tasks: Provide 1st and 2nd line IT support and troubleshoot issues for users.
- Company: Join a supportive team near Chichester, where your work truly matters.
- Benefits: Competitive salary, stable environment, and hands-on experience.
- Why this job: Be the go-to IT person, solving real problems and making a difference.
- Qualifications: Experience in IT support and confidence with Microsoft 365 and Windows.
- Other info: Enjoy a visible role with strong relationships across the business.
The predicted salary is between 30000 - 33000 £ per year.
£30,000 – £33,000 | Near Chichester | Full-time onsite
Some IT roles feel invisible. This one doesn’t. You’ll be the on-site IT presence for a key customer near Chichester - the person users turn to when things stop working, when new starters need setting up, and when systems need a steady pair of hands. If you enjoy being known, trusted, and appreciated for what you do, this will suit you.
What’s in it for you?
- Salary: £30,000 – £33,000
- Location: Near Chichester (full-time onsite)
- Role type: 1st and 2nd line support
- Environment: Microsoft 365, Windows Server, desktop support
- Visibility: You won’t be hidden in a large service desk queue
- Stability: A steady, well-supported environment with clear ownership
What you’ll be doing
- Providing day-to-day 1st and 2nd line IT support to end users
- Troubleshooting across Microsoft 365, Windows Server, and Windows desktop environments
- Setting up and configuring devices for new starters and replacements
- Resolving issues via desk-side support, phone, and ticketing systems
- Escalating more complex problems when needed with clear documentation
- Keeping systems stable, secure, and running smoothly
- Building strong working relationships with users across the business
What you’ll bring
- Experience in a 1st/2nd line IT support role
- Confidence working across Microsoft 365 and Windows environments
- Solid troubleshooting skills across desktops and core server services
- A calm, professional approach when dealing with users
- Someone who takes ownership and sees issues through to resolution
This role suits someone who enjoys being the go-to IT person on site solving problems properly, not just passing them on. If you’re looking for a stable, hands-on support role where your work is visible and valued, this could be a great fit.
Interested? Send your CV to bob.bath@mexasolutions.com and let’s have a confidential chat.
IT Support Engineer in Chichester employer: Mexa Solutions LTD
Contact Detail:
Mexa Solutions LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Chichester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who might know about openings. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a knack for troubleshooting or setting up systems, consider creating a mini portfolio or a blog. Share your experiences and solutions; it’ll make you stand out when you apply through our website.
✨Tip Number 3
Prepare for the interview like it’s game day! Research the company and think about how your experience with Microsoft 365 and Windows environments can help them. Be ready to share specific examples of how you’ve solved problems in the past.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can keep you fresh in their minds. It shows you’re genuinely interested in the role and helps build that all-important rapport.
We think you need these skills to ace IT Support Engineer in Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line IT support. We want to see how you've tackled troubleshooting in Microsoft 365 and Windows environments, so don’t hold back on those details!
Showcase Your Skills: When writing your application, emphasise your solid troubleshooting skills and your calm, professional approach. We love candidates who take ownership of their work and see issues through to resolution.
Be Personable: Since this role is all about building strong relationships with users, let your personality shine through! Share examples of how you’ve successfully interacted with users and resolved their issues.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mexa Solutions LTD
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows Server, and desktop support. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you're not just familiar with the systems but can also handle real-world issues.
✨Showcase Your People Skills
As an IT Support Engineer, you'll be the go-to person for users. Prepare examples of how you've built strong relationships with colleagues or clients in previous roles. Highlight your calm and professional approach when dealing with users, as this is crucial for success in the role.
✨Demonstrate Ownership
Employers want to see that you take ownership of problems and see them through to resolution. Think of instances where you went above and beyond to resolve an issue or improve a process. This will illustrate your commitment to providing excellent support.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges they face in IT support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.