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For Companies At a Glance
- Tasks: Support sales with technical expertise and deliver engaging presentations to clients.
- Company: Join Mews, a £1.2b hotel tech unicorn revolutionising the hospitality industry.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation in cloud technology for hospitality.
- Qualifications: Technical knowledge and strong communication skills are essential.
- Other info: Collaborative environment with a focus on creativity and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new‑generation cloud technology within global hospitality. With our industry‑leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation. We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us.
About the role
Location: London or remote – open to candidates based anywhere in the UK.
As a Solution Architect you’ll support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process. You will be the technical part of the sales person, solving the more technical and specific questions for the customer and sales. You work closely with sales to close the deal. You will prepare and deliver technical presentations explaining products and/or services to customers and prospective customers. Confer with customers and customer engineers to assess needs and to determine system requirements. Help clients solve problems with installed software. Communicate with sales teams to understand customer requirements and provide technical sales support. Further, you will have experience working in cross‑functional teams assisting with product development and application recommendations that align with evolving market requirements.
Your mission, should you choose to accept it:
- Collaborate with commercial teams to understand customer challenges and provide technical sales support;
- Prepare and deliver technical presentations explaining products and/or services to customers and prospective customers;
- Be the technical linking pin between sales and the (potential) customer;
- Effective support and problem solving for new and existing enterprise clients;
- Exploring creative ways to develop on the platform and answering inquiries about our APIs and technical possibilities;
- Aligning with R&D on future roadmap initiatives and sharing feedback on released features and client trends;
- Ability to present, develop and demonstrate products and solutions for potential and current customers;
- Partner with Sales and Marketing teams to increase efficiency and effectiveness of product sales from the top of the funnel to project delivery and pinpoint areas for improvement;
- Support prospective customers, acting as the primary resource on product and technical knowledge, helping to resolve any unmet technical needs or issues clients may have;
- Proactively offer product insights and solutions to issues and implement either manual or automated solutions that best suit customer needs;
- Create client‑facing presentations with Proof of Concept, project proposals, solutions, product demos, expense estimates and offer solutions to technical complaints and concerns.
Solutions Architect (pre-sales) in England employer: Mews
Contact Detail:
Mews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect (pre-sales) in England
✨Tip Number 1
Get to know Mews inside out! Research our products and services, and understand how we’re shaking up the hospitality industry. This will help you tailor your conversations and show us you’re genuinely interested in being part of our journey.
✨Tip Number 2
Practice your technical presentations! As a Solutions Architect, you’ll need to explain complex concepts clearly. Grab a friend or family member and run through your pitch – the more comfortable you are, the better you’ll connect with potential clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in discussions about the latest trends in hotel tech. This not only boosts your visibility but also gives you insider insights that can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Mews team and ready to dive into the exciting world of hotel tech.
We think you need these skills to ace Solutions Architect (pre-sales) in England
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you really understand what the Solutions Architect role entails. Dive into the job description and highlight the key responsibilities and skills required. This will help you tailor your application to show how you fit the bill!
Show Off Your Technical Skills: As a Solutions Architect, you'll need to demonstrate your technical prowess. In your written application, don’t shy away from showcasing your experience with technical sales support, problem-solving, and any relevant software knowledge. Use specific examples to illustrate your expertise!
Craft a Compelling Narrative: Your application should tell a story about your journey and how it aligns with Mews' mission. Highlight your passion for technology and hospitality, and explain why you want to be part of this innovative team. Make it personal and engaging – we want to get to know the real you!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Mews. So, don’t wait – hit that apply button!
How to prepare for a job interview at Mews
✨Know Your Tech Inside Out
As a Solutions Architect, you'll need to be the go-to person for technical queries. Brush up on Mews' products and services, and be ready to explain how they can solve customer problems. Familiarise yourself with common APIs and technical possibilities that might come up during the interview.
✨Master the Art of Presentation
You'll likely be asked to present technical information to non-technical stakeholders. Practice delivering clear and engaging presentations that highlight the benefits of Mews' solutions. Use real-world examples to demonstrate how you've successfully communicated complex ideas in the past.
✨Understand Customer Needs
Show that you can empathise with customers by understanding their challenges. Prepare to discuss how you've previously assessed client needs and provided tailored solutions. This will demonstrate your ability to act as the technical link between sales and customers.
✨Collaborate Like a Pro
Mews values teamwork, so be ready to talk about your experience working in cross-functional teams. Share examples of how you've collaborated with sales, marketing, or R&D to drive product success. Highlight your problem-solving skills and how you’ve contributed to improving processes.