Cyber Threat Intelligence Specialist

Help make the world more hospitable. The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

About the role: Building a threat intelligence capability from scratch is genuinely rare: most security roles inherit someone else's tooling, someone else's playbooks, someone else's definition of what 'good' looks like. This one doesn't. As Mews' first Cyber Threat Intelligence Specialist, you will design and operationalise the CTI function within our Security Operations team, setting the intelligence requirements, the collection and analysis approach, and the feedback loops that will shape how the whole team detects and responds to threats. The hospitality industry is a specific and underserved target for credential phishing, account takeover, and ransomware, and Mews processes data for thousands of properties globally. There is real risk here, and real opportunity to reduce it.

You will join a Security Operations team that operates as a product security function, not a traditional IT security shop. Your work feeds directly into detection engineering, threat hunting, and incident response, and as the program matures you will help shape how intelligence can be surfaced to Mews customers as a trust capability. You will work closely with Security Engineering, Platform Engineering, Legal, and Product teams, and you will report to Roger Ribas, the Director of Security Operations.

What you would do:

• Design and implement Mews' CTI service end-to-end: intelligence requirements, lifecycle management, collection, enrichment, dissemination, and continuous improvement.
• Track threat actors, campaigns, and TTPs (tactics, techniques, and procedures) relevant to SaaS platforms and the hospitality and payments ecosystem.
• Convert raw intelligence into actionable outcomes for detection engineers, threat hunters, and incident responders, with a strong bias toward intelligence that changes decisions rather than just informs them.
• Act as a trusted intelligence partner during security incidents, providing attacker context, likely objectives, and forward-looking risk assessments.
• Identify opportunities to automate and enrich intelligence workflows, including applying AI-assisted techniques where they meaningfully improve speed or coverage.

AI Fluency Level 3: In this role, that means you have gone beyond using AI tools for your own productivity. You have redesigned how threat intelligence work gets done: building AI-assisted workflows that others on the team can adopt (for example, automated enrichment pipelines, AI-assisted TTP classification, or LLM-supported threat landscape summaries that are rigorously checked and validated before distribution). You actively interrogate what AI gives you, apply your own judgment to catch errors, and document your approaches so they can be replicated and improved.

What you would bring:

• Hands-on CTI experience in SaaS, cloud, or technology-centric environments, with a track record of building or significantly evolving a CTI program rather than just operating within one.
• Experience tracking threat actors, campaigns, and TTPs relevant to online platforms and identity-centric attacks (credential phishing, account takeover, API abuse).
• Demonstrated ability to translate intelligence into operational outcomes: detection rules, hunting hypotheses, IR support, control improvements.
• Intelligence lifecycle management from requirements to feedback, with the ability to define priority intelligence requirements (PIRs) aligned to business context and risk.
• AI Fluency Level 3, or equivalent hands-on experience redesigning workflows with AI and building approaches others can follow.

Nice to have:

• Working knowledge of Russian for threat actor tracking and underground ecosystem monitoring.
• Experience with MISP, threat intelligence platforms, or integrating IOC/TTP feeds into Splunk or similar SIEM.
• Familiarity with RH-ISAC (the Retail and Hospitality Information Sharing and Analysis Centre).

Life at Mews: We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company. We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

• High autonomy means high responsibility. People are expected to take ownership and drive outcomes.
• Change is constant. We’re growing quickly and adapting as we scale.
• We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter.
• AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity.

If there's anything we can do to support you during the application process, let us know. We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.