Senior DevOps Engineer

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious, and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole…

About the role

We\’re looking for a DevOps Engineer to join our platform enablement team. Your focus will be on enabling our product teams to deliver the product at great pace & quality. Your job will consist of improving our continuous integration and continuous delivery (CI/CD) pipelines, enhancing the infrastructure automation for testing or deploying the code, and contributing to the high availability, scalability, and observability of our platform. You will play a crucial role in building, deploying, and supporting the product that empowers hotels worldwide.

Our current setup leverages AWS CloudFormation for infrastructure as code, with our infrastructure hosted on AWS services such as EC2, RDS, S3, CloudWatch, Global Accelerator, Lambda, and SQS. We utilize Bitbucket Pipelines for CI/CD, and New Relic and Sentry for observability.

Your mission, should you choose to accept it:

• Work closely with both product engineering teams to design and support scalable and reliable solutions
• Implement, maintain, and improve CI/CD pipelines, enhancing the automation of build, test, deployment, and release processes
• Collaborate with different teams to ensure seamless integration of new tools and technologies into the existing setup
• Monitor pipelines performance & reliability and proactively identify areas that require adjustments or improvements
• Assist in the design and development of infrastructure as code using AWS CloudFormation
• Own the process from development to production, including troubleshooting and resolving platform-related issues
• Contribute to planning, retrospectives, and other agile process meetings
• Share and document best practices and lessons learned
• Introduce and advocate for a DevOps mindset within our teams
• Support our shift to macro-services architecture (moving away from monolithic one)
• Implement monitoring, logging, and alerting solutions for real-time insights on the CI/CD platform
• Improve CI/CD pipelines
• Propose and evaluate new tooling (e.g. Terraform, GitHub Actions, etc.)

You’ll be a great fit if you bring a few of the below with you:

• Experience with CI/CD tools (e.g. GitHub Actions, GitLab CI, AWS DevOps) and infrastructure automation (e.g. Terraform, AWS CDK)
• Strong understanding of cloud platforms with a focus on AWS
• Strong understanding of Git
• Proficiency in scripting languages (e.g. Bash, Ruby, Python)
• Commitment to collaborative problem-solving, sophisticated design, and delivering quality products
• Effective communication in English, both written and verbal

What’s in it for you?

Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you\’ll get:

• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave. (No matter your location, this can be used during the 1st year and applies if you\’ve been employed for at least 1 year at Mews)
• Participation in the Company shares program
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
• Wellness Wednesdays (once a month, the whole company enjoys a day where you can attend to your own well-being)
• Remote/flexible working (we\’re 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials

Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience, and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What\’s more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don\’t stop there; Mews was also listed among the World\’s Best Hotel PMS Provider 2023 and as the World\’s Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You\’ll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things, and feeling safe to bring your authentic self to work. If this sounds like you and you\’re ready to join a global, innovative, and exciting community, we\’d love to hear from you!

One very important note… don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!

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