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- Tasks: Provide in-person IT support and resolve technical issues for staff and events.
- Company: Leading IP firm in Manchester with a focus on innovation.
- Benefits: 30 days leave, discretionary bonus, and career development opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Strong customer service skills and a passion for IT.
- Other info: Full-time role with excellent growth potential in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IP firm in Manchester is seeking an IT Helpdesk Analyst to provide in-person IT support for staff and client-facing events. The role requires a strong customer service focus, a passion for IT, and the ability to resolve technical issues promptly.
This full-time position offers a competitive benefits package including 30 days leave and a discretionary bonus scheme, furthering your career development in a dynamic environment.
Manchester IT Helpdesk Analyst – On‑Site Support employer: Mewburn Ellis LLP
Contact Detail:
Mewburn Ellis LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manchester IT Helpdesk Analyst – On‑Site Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common IT Helpdesk Analyst questions and practice your responses. Make sure you can showcase your customer service skills and technical know-how, as these are key for the role.
✨Tip Number 3
Show off your passion for IT! During interviews, share personal projects or experiences that highlight your enthusiasm for technology. This will help you stand out as someone who genuinely loves what they do.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Manchester IT Helpdesk Analyst – On‑Site Support
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your love for IT and how you’ve tackled technical challenges in the past.
Customer Service is Key: Since this role is all about providing support, make sure to emphasise your customer service skills. Give examples of how you've helped others solve their tech issues, and how you keep a positive attitude even under pressure.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in an IT Helpdesk Analyst.
Apply Through Our Website: We want to make the application process as smooth as possible for you, so be sure to apply through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Mewburn Ellis LLP
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT trends and common technical issues. Be prepared to discuss how you've resolved similar problems in the past, as this will show your passion for IT and your ability to think on your feet.
✨Customer Service is Key
Since the role focuses heavily on customer service, think of examples where you've gone above and beyond to help someone. Practise articulating these experiences clearly, as demonstrating your strong customer service skills will set you apart.
✨Research the Company Culture
Get to know the firm’s values and culture. This will help you tailor your responses to align with what they’re looking for. Showing that you understand their environment can make a big difference in how they perceive you.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Think about what you want to know regarding career development and team dynamics.
