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- Tasks: Lead the development of technical standards and training across multiple countries.
- Company: Rapidly growing Field Service business in Facilities Management.
- Benefits: Competitive salary, benefits, and opportunities for international travel.
- Why this job: Shape the future of technical excellence and make a real impact.
- Qualifications: Experience in technical training and leadership in regulated environments.
- Other info: Dynamic role with excellent career growth and international exposure.
The predicted salary is between 70000 - 70000 £ per year.
Salary: circa £70,000 plus benefits
Location: UK, Home-Based with European travel required (30–40%)
Our client is an entrepreneurial, rapidly growing Field Service business in the Facilities Management and Property Services sector. They are seeking a strong technical leader to shape and enhance the organisation’s technical standards and capability.
As Head of Technical Excellence, you will play a key role in developing and embedding the Group’s technical competence framework and supporting the growth of the Technical Academy as a centre of excellence. You will be responsible for driving consistent technical standards, accreditation, and frontline competence across multiple countries and service lines.
Working closely with the Head of L&D, you will take ownership of technical content, standards, accreditation, and the field competence model, ensuring alignment with the wider learning strategy. International travel is approximately 30–40%, planned across the year.
In this role, you will:
- Support the development and rollout of a Group-wide technical competence framework
- Help define and maintain clear technical standards across operational roles and service lines
- Contribute to technical due diligence and post-acquisition integration activities
- Support the development of the Group Technical Academy as a centre for technical capability
- Partner with the Head of L&D to align technical programmes with learning platforms and delivery methods
- Secure and maintain relevant external accreditations across the UK and EU
- Work with operational leaders to uphold strong technical and safety standards
- Deliver technical training, workshops, and specialist programmes, and contribute to curriculum development
- Promote best practice and continuous improvement in technical delivery
- Support the development of technical career pathways in collaboration with HR and leadership teams
Candidate requirements:
- Experience in technical training, competence development, or technical leadership within a regulated service environment
- Proven track record of building structured technical training or competence frameworks
- Strong understanding of accreditation and certification processes
- Deep technical credibility within environmental services, food safety, facilities management or health & safety
- Experience operating across multiple countries or regions and ability to travel as required
- Excellent written and spoken English, with the ability to produce clear technical documentation and deliver training to professional audiences
- Experience in a high-growth international service business
- Experience building or modernising a technical academy
- Training or instructional design qualifications beneficial
If this sounds of interest, please send your CV in Word format, quoting reference J-24395/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.
Head of Technical Excellence in London employer: Metzger Search & Selection
Contact Detail:
Metzger Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Excellence in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your technical expertise and leadership skills. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the right choice for the Head of Technical Excellence role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Technical Excellence in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Technical Excellence. Highlight your experience in technical training and competence development, and don’t forget to mention any relevant accreditations you've secured.
Showcase Your Achievements: When writing your application, focus on your past successes. Use specific examples that demonstrate your ability to build structured technical frameworks and your deep technical credibility in areas like facilities management or health & safety.
Keep It Clear and Concise: We want to see your skills, but we also appreciate clarity. Make sure your written application is easy to read and free from jargon. Use bullet points where possible to break up text and highlight key information.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and ensure it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Metzger Search & Selection
✨Know Your Technical Stuff
As the Head of Technical Excellence, you'll need to showcase your deep understanding of technical standards and frameworks. Brush up on the latest trends in facilities management and environmental services, and be ready to discuss how you've implemented or improved technical training in previous roles.
✨Showcase Your Leadership Skills
This role requires strong leadership, so prepare examples that highlight your experience in leading teams and driving technical excellence. Think about times when you've successfully partnered with other departments, like L&D, to align technical programmes with broader learning strategies.
✨Demonstrate Your International Experience
Since this position involves travel across multiple countries, be ready to discuss your experience working in diverse environments. Share specific examples of how you've navigated different regulatory landscapes and maintained technical standards across regions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Prepare to discuss how you would handle challenges related to technical training, accreditation processes, or maintaining safety standards in a high-growth service business.