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- Tasks: Manage and optimise warehouse systems for seamless operations and exceptional customer service.
- Company: Join a leading company in Leicestershire with a focus on innovation and collaboration.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Work on-site in Leicestershire, leading a passionate team in a fast-paced setting.
- Why this job: Be the key link between tech and operations, driving efficiency and excellence.
- Qualifications: Experience with Blue Yonder WMS and strong problem-solving skills required.
The predicted salary is between 70000 - 80000 £ per year.
Our client is looking for a Warehouse Systems Manager (WSM) to join their team and play a pivotal role in ensuring seamless integration and performance of their Blue Yonder WMS. In this role, you will be the key link between the operations team and both internal stakeholders and external partners. You will be responsible for ensuring every system and process works in harmony to deliver exceptional customer service.
Responsibilities:
- Building strong relationships with the WMS provider (Blue Yonder) and be responsible for WMS configuration and operational activity.
- Collaborating across departments to align operational capabilities with strategic business goals, ensuring the warehouse infrastructure is efficient and future-ready.
- Leading the technical performance and continuous improvement of the WMS.
- Ensuring the WMS, automation, and internal systems are optimised for operational success.
- Delivering on day-to-day systems monitoring, fault resolution, ticket system helpdesk and continuous improvement changes.
- Maintaining an excellent working relationship with the internal IT team to ensure that the warehouse is provided the best service.
- Managing a team of experts to provide planning and KPI data to the warehouse leadership and operations teams to support their longer-term planning and short-term processes.
- Supporting inventory, promotional and project planning by building and maintaining strong relationships with the procurement teams.
- Leading and motivating a specialist team to ensure that all elements of the automated systems, manual handling equipment and WMS are continually monitored, and faults or issues are rectified.
- Ensuring the warehouse team are fully trained and competent in use of warehouse systems and automation.
Candidate requirements:
- Proven experience managing and implementing Blue Yonder WMS SaaS based solution.
- A collaborative mindset with the ability to bridge technical and operational teams.
- Strong problem-solving skills and a proactive approach to system performance and integration.
- Passion for delivering outstanding customer service through operational excellence.
- Extensive operational and people management experience.
- Detailed experience and knowledge of supply chain and warehouse processes.
- A self-starter who is an ambassador for the warehouse culture.
- Flexible and adaptable, with excellent customer service skills.
- Able to resolve conflicts, maintain relationships and influence performance.
- Able to work from the site in Leicestershire 5 days a week.
If this sounds of interest please send your CV in Word format, quoting reference 32118 /LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates that are progressing to the next stage will be contacted.
Warehouse Systems Manager employer: Metzger Search & Selection
Contact Detail:
Metzger Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Systems Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Blue Yonder WMS. A friendly chat can open doors and give you insights that might just land you that Warehouse Systems Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with WMS and operational excellence. When you get the chance to meet potential employers, having tangible examples of your work can really set you apart.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply—follow up! A quick email expressing your enthusiasm can make a lasting impression and show that you’re genuinely interested in the position.
✨Tip Number 4
Prepare for interviews by brushing up on your problem-solving skills. Think of scenarios where you’ve improved system performance or resolved conflicts. Being ready to share these stories will demonstrate your fit for the role and your passion for customer service.
We think you need these skills to ace Warehouse Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warehouse Systems Manager role. Highlight your experience with Blue Yonder WMS and any relevant operational achievements. We want to see how your skills align with what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a proactive approach to system performance and integration.
Highlight Collaboration Experience: Since this role involves working closely with various teams, make sure to mention your collaborative mindset. Share instances where you’ve successfully bridged gaps between technical and operational teams – it’s a big plus for us!
Follow Application Instructions: When applying, remember to send your CV in Word format and include the reference number. It shows attention to detail and helps us process your application smoothly. Apply through our website to ensure it reaches us directly!
How to prepare for a job interview at Metzger Search & Selection
✨Know Your WMS Inside Out
Make sure you have a solid understanding of Blue Yonder WMS. Familiarise yourself with its features, benefits, and any recent updates. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Collaborative Skills
Prepare examples of how you've successfully collaborated with both technical and operational teams in the past. Highlight specific instances where your communication skills helped bridge gaps and improve system performance.
✨Problem-Solving Scenarios
Be ready to discuss real-life scenarios where you've tackled system issues or optimised processes. Think about challenges you've faced and how you resolved them, as this will showcase your proactive approach and problem-solving abilities.
✨Emphasise Customer Service Excellence
Since delivering outstanding customer service is key, prepare to talk about how you've ensured operational excellence in previous roles. Share specific metrics or feedback that highlight your impact on customer satisfaction.