At a Glance
- Tasks: Make calls, promote products, and generate leads while delivering excellent customer service.
- Company: Join METTLER TOLEDO, a global leader in precision instruments and services.
- Benefits: Enjoy 25 days' leave, health benefits, and a fun, inclusive culture.
- Other info: Flexible work patterns and commitment to learning and career progression.
- Why this job: Connect with people, achieve targets, and grow your career in a supportive team.
- Qualifications: Great communication skills and a results-driven attitude are essential.
The predicted salary is between 25000 - 30000 € per year.
About the Role
Are you a confident communicator with a passion for connecting with people? Do you thrive on achieving targets and enjoy being part of a driven, customer-focused team? We're looking for an enthusiastic Telemarketer to join us at METTLER TOLEDO and help grow our business through proactive customer engagement.
Responsibilities
- Make a set number of outbound calls daily to potential clients from our marketing database.
- Promote and present products or services to existing and prospective customers.
- Generate warm and qualified leads to support the sales team.
- Handle customer objections and inquiries professionally.
- Maintain and update CRM records accurately.
- Collaborate with product managers and the marketing team to understand and deliver campaign goals.
- Support data preparation and campaign reporting using Excel and CRM tools.
- Deliver an excellent customer experience every time.
Qualifications
- Excellent phone manner and communication skills.
- Results-driven attitude with the ability to work towards targets and bonuses.
- Experience in a telephony or call-centre environment preferred.
- Strong data entry skills (CRM and SAP experience desirable).
- Customer-centric mindset with a passion for delivering great service.
- Resilient and confident in handling objections.
Benefits
- Strong work-life balance with 25 days' annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Telemarketer in Leicester employer: Mettler Toledo
At METTLER TOLEDO, we pride ourselves on being an excellent employer that values a strong work-life balance and fosters a fun, inclusive culture. As a Telemarketer, you'll benefit from generous annual leave, comprehensive health and wellbeing support, and ample opportunities for career progression within a globally recognised leader in precision instruments. Join our dynamic team where your contributions are celebrated, and creativity is encouraged, all while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Telemarketer in Leicester
✨Tip Number 1
Get to know the company inside out! Before your interview, check out METTLER TOLEDO's website and social media. Understanding their products and values will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Role-play common telemarketing scenarios with a friend or family member. This will boost your confidence and help you handle objections like a pro when you're on the phone.
✨Tip Number 3
Show off your results-driven attitude! Be ready to share examples of how you've met or exceeded targets in previous roles. This will demonstrate that you're the right fit for a customer-focused team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It’s a great way to keep the conversation going and show your enthusiasm for the role.
We think you need these skills to ace Telemarketer in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:As a Telemarketer, your phone manner is key! Make sure to highlight your communication skills in your application. We want to see how you connect with people and handle conversations.
Be Results-Driven:We love candidates who are motivated by targets! Share any past experiences where you’ve achieved goals or exceeded expectations. It’ll show us you’re the right fit for our driven team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Telemarketer role. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mettler Toledo
✨Know Your Product
Before the interview, make sure you understand the products or services METTLER TOLEDO offers. This will help you confidently discuss how you can promote them during your calls and show that you're genuinely interested in the role.
✨Practice Your Pitch
Since this role involves making outbound calls, practice your communication skills. Role-play with a friend or family member to get comfortable with handling objections and presenting information clearly and persuasively.
✨Familiarise Yourself with CRM Tools
Brush up on your data entry skills and get familiar with CRM systems. If you have experience with specific tools like SAP, be ready to discuss it. Showing that you can maintain accurate records will impress the interviewers.
✨Show Your Resilience
Be prepared to talk about times when you've faced challenges or objections in previous roles. Highlight how you handled those situations positively, as resilience is key in a telemarketing position.
