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- Tasks: Deliver top-notch field maintenance and calibration services to our valued customers.
- Company: Join a dynamic team at Mettler Toledo, known for its inclusive culture.
- Benefits: Enjoy 25 days of leave, health perks, and flexible working options.
- Why this job: Make a real impact while travelling and helping customers optimise their instruments.
- Qualifications: Technical background in biochemistry and strong communication skills required.
- Other info: Embrace a fun culture with opportunities for learning and career growth.
The predicted salary is between 30000 - 40000 £ per year.
Are you a technically skilled professional with a passion for delivering exceptional customer service? Join our team as a Field Service Technician, where you will provide prompt, efficient, and effective field maintenance and calibration services to our valued customers.
Key Responsibilities:
- Performing routine service and calibration of customer instruments to maximize uptime and ensure full compliance.
- Strictly following all Mettler Toledo Quality and Health and Safety procedures to maintain safe and consistent work aligned with SOPs.
- Successfully completing an annual calibration competency test for various pipettes to maintain ongoing expertise and compliance.
- Accurately completing and submitting all necessary paperwork promptly.
- Representing the company professionally and assisting customers in optimising their instrument performance.
- Managing and maintaining stock levels of service items and spare parts.
What You Need to Succeed:
- Practical and technical background, preferably in a biochemistry-related environment.
- Strong communication skills with the ability to translate technical details for non-technical people.
- Attention to detail with high standards of workmanship.
- Willingness to travel daily to customer sites.
Our Offer to You:
- 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
Field Service Technician in Cambridge employer: Mettler Toledo
Contact Detail:
Mettler Toledo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Cambridge
✨Tip Number 1
Get to know the company inside out! Research Mettler Toledo and understand their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Field Service Technician, you'll need to explain technical details to customers who might not be familiar with them. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our awesome team!
We think you need these skills to ace Field Service Technician in Cambridge
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical background and any relevant experience in biochemistry. We want to see how your skills align with the role of a Field Service Technician, so don’t hold back!
Communicate Clearly: Since you'll be translating technical details for customers, it’s important to demonstrate your communication skills in your application. Use clear and concise language to show us you can make complex info easy to understand.
Attention to Detail is Key: We value high standards of workmanship, so make sure your application is free from typos and errors. This shows us that you pay attention to detail, which is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Mettler Toledo
✨Know Your Tech
Brush up on your technical skills related to field service and calibration. Be ready to discuss specific instruments you've worked with, especially in a biochemistry context. This shows you’re not just a people person but also technically savvy!
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you’ve had to explain complex technical details to non-technical customers. This will highlight your communication skills and ability to connect with clients.
✨Attention to Detail
Demonstrate your attention to detail by discussing how you ensure compliance with quality and health and safety procedures. Bring up any experiences where your meticulousness made a difference in your work or customer satisfaction.
✨Show Your Flexibility
Since the role involves daily travel, be prepared to talk about your willingness to adapt to different environments and schedules. Share any previous experiences that showcase your flexibility and how you manage your time effectively.