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For Companies At a Glance
- Tasks: Deliver top-notch technical support and ensure customer satisfaction in the Weighing Division.
- Company: Join METTLER TOLEDO, a global leader in precision instruments and services.
- Benefits: Enjoy a company car, generous leave, health programmes, and career development opportunities.
- Why this job: Make a real impact while working with innovative technology and a supportive team.
- Qualifications: Mechanical and electronic engineering experience with a knack for customer service.
- Other info: Be part of an inclusive culture with fun team-building events and charity initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Field Service Technician - Weighing Division role at Mettler-Toledo International, Inc.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
Join Our Service Team - Make an Impact! Are you passionate about delivering exceptional technical support and ensuring customer satisfaction? At METTLER TOLEDO, we are seeking a skilled Service Technician in our Weighing Team to:
- Perform routine preventative maintenance, calibration, and breakdown rectification on Laboratory and Industrial products
- Commission and install new equipment per customer requirements
- Deliver first-time fixes and complete documentation
- Manage vehicle stock, expenses, and time effectively
- Attend MT-UK training and highlight any additional needs
- Support colleagues across departments and own customer satisfaction
If you have a keen eye for detail, a proactive mindset, and a commitment to excellence, we’d love to hear from you. Apply today and be part of a team that values your expertise.
What You Need to Succeed
- Demonstrable mechanical and electronic engineering experience, including fault diagnosis, component replacement, and system optimisation in laboratory and industrial settings
- Proven track record in a customer-facing service environment, delivering timely technical support, building rapport with clients, and consistently exceeding service level expectations
Our Offer to You
- Company car provision for your mobility and convenience.
- Annual leave starting at 25 days plus Bank Holidays, increasing to 29 days with service milestones.
- Global career development opportunities.
- Family-friendly policies with flexible working.
- Support for individual learning and career growth.
- Option to buy or sell up to 5 extra annual leave days.
- Employee health and wellbeing programs including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme with life assurance coverage.
- Inclusive and fun culture with team-building and charity events.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you.
For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Appliances, Electrical, and Electronics Manufacturing
Field Service Technician - Weighing Division in Manchester employer: Mettler-Toledo International, Inc
Contact Detail:
Mettler-Toledo International, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Weighing Division in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Technician role.
✨Tip Number 2
Prepare for those interviews! Research Mettler-Toledo and understand their products and services. We want you to show off your knowledge about their weighing division and how your skills can make a difference. Practice common interview questions and have your own ready to go!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We recommend mentioning something specific from your conversation to remind them of your fit for the Field Service Technician role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get you on board!
We think you need these skills to ace Field Service Technician - Weighing Division in Manchester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical and electronic engineering experience in your application. We want to see how you've tackled fault diagnosis and system optimisation in past roles, so don’t hold back!
Customer Service is Key: Since this role is all about delivering exceptional technical support, share examples of how you've built rapport with clients and exceeded service expectations. We love a good success story!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. Use keywords from the posting to show us you’re a perfect fit for our Weighing Team. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Mettler-Toledo International, Inc
✨Know Your Stuff
Make sure you brush up on your mechanical and electronic engineering knowledge. Be ready to discuss your experience with fault diagnosis and system optimisation, as these are key skills for the Field Service Technician role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've built rapport with clients in the past. Think about times when you exceeded service expectations and be ready to share those stories.
✨Show Your Proactive Side
Mettler-Toledo values a proactive mindset, so come prepared with ideas on how you can contribute to the team. Whether it’s improving processes or enhancing customer satisfaction, show that you’re ready to make an impact.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.