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- Tasks: Generate sales and build customer relationships through digital and telephone engagement.
- Company: Join Mettler Toledo, a global leader in precision instruments and services.
- Benefits: Enjoy 25 days annual leave, health benefits, and flexible working arrangements.
- Why this job: Make an impact in a dynamic sales team while developing your career.
- Qualifications: Experience in telesales with strong communication and negotiation skills.
- Other info: Inclusive culture with opportunities for learning and career progression.
The predicted salary is between 28800 - 43200 £ per year.
About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.
About the Role We are looking for a motivated and customer-focused Telesales Account Manager to join our dynamic sales team. This is an exciting opportunity to contribute to business growth by generating sales, managing customer relationships, and delivering value-based solutions through digital and telephone engagement.
Key Responsibilities- Generate sales and close deals via telephone and digital channels
- Manage and develop a pipeline of prospective customers to achieve conversion targets
- Present and promote products and services to existing and potential customers
- Build strong customer relationships and understand their needs and preferences
- Handle customer objections, complaints, and escalations professionally
- Maintain accurate records and customer data within the CRM system
- Prepare and process quotations accurately and efficiently
- Conduct online meetings, product demonstrations, and customer presentations
- Identify product demo opportunities and collaborate with field sales teams
- Work closely with sales managers and product specialists to deliver value-based solutions
- Proven experience in telesales, inside sales, or telemarketing
- Track record of meeting or exceeding sales targets and KPIs
- Strong communication, negotiation, and listening skills
- Customer-centric mindset with excellent interpersonal skills
- Experience using CRM systems (SAP/CRM experience desirable)
- Good IT skills and confidence using digital sales tools
- Highly motivated, proactive, and enthusiastic attitude
- Strong organisational and time management skills
- 25 days' annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.
Telesales Account Manager in Leicester employer: Mettler-Toledo International, Inc
Contact Detail:
Mettler-Toledo International, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Account Manager in Leicester
✨Tip Number 1
Get to know Mettler Toledo inside out! Research their products and services so you can speak confidently about how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Since you'll be engaging with customers over the phone, rehearse how you present yourself and the products. A clear, enthusiastic delivery can make all the difference in closing those deals.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Mettler Toledo.
We think you need these skills to ace Telesales Account Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Telesales Account Manager role. Highlight your telesales experience, customer relationship management, and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our team. Be sure to mention specific examples of how you've met or exceeded sales targets in the past.
Showcase Your Communication Skills: As a Telesales Account Manager, strong communication is key. In your application, demonstrate your ability to engage with customers effectively. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mettler-Toledo International, Inc
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Mettler Toledo's products and services. Familiarise yourself with their features, benefits, and how they solve customer problems. This will help you confidently discuss how you can promote these products during your telesales role.
✨Prepare for Common Telesales Scenarios
Think about common objections or questions you might face in a telesales position. Prepare responses that demonstrate your problem-solving skills and customer-centric approach. Practising these scenarios can help you feel more at ease during the interview.
✨Showcase Your CRM Experience
Since experience with CRM systems is desirable, be ready to discuss your familiarity with any CRM tools you've used in the past. Highlight specific examples of how you've used these systems to manage customer relationships and track sales progress effectively.
✨Demonstrate Your Communication Skills
As a Telesales Account Manager, strong communication is key. During the interview, focus on articulating your thoughts clearly and engagingly. Use examples from your previous roles to illustrate your negotiation and listening skills, showing how you can build rapport with customers over the phone.