At a Glance
- Tasks: Deliver top-notch field maintenance and calibration services to customers.
- Company: Join Mettler Toledo, a global leader in precision instruments.
- Benefits: Enjoy 25 days annual leave, health benefits, and flexible working options.
- Other info: Be part of a fun, inclusive culture with great career progression opportunities.
- Why this job: Make a real impact while travelling and helping customers optimise their instruments.
- Qualifications: Technical background in biochemistry and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you a technically skilled professional with a passion for delivering exceptional customer service? Join our team as a Field Service Technician, where you will provide prompt, efficient, and effective field maintenance and calibration services to our valued customers.
Key Responsibilities
- Performing routine service and calibration of customer instruments to maximize uptime and ensure full compliance.
- Strictly following all Mettler Toledo Quality and Health and Safety procedures to maintain safe and consistent work aligned with SOPs.
- Successfully completing an annual calibration competency test for various pipettes to maintain ongoing expertise and compliance.
- Accurately completing and submitting all necessary paperwork promptly.
- Representing the company professionally and assisting customers in optimising their instrument performance.
- Managing and maintaining stock levels of service items and spare parts.
What You Need to Succeed
- Practical and technical background, preferably in a biochemistry-related environment.
- Strong communication skills with the ability to translate technical details for non-technical people.
- Attention to detail with high standards of workmanship.
- Willingness to travel daily to customer sites.
Our Offer to You
- 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
- Option to buy or sell up to 5 additional leave days.
- Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
- Trustee-based pension scheme and life assurance at four times salary.
- Fun, inclusive culture with team-building and charity events.
- Agile and flexible working arrangements.
- Family-friendly policies and flexible patterns.
- Culture fostering creativity, autonomy, and success.
- Commitment to learning and career progression.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you.
Field Service Technician employer: Mettler-Toledo, Inc.
At Mettler Toledo, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. As a Field Service Technician, you will enjoy generous annual leave, flexible working arrangements, and a commitment to your career development, all while being part of a team that values innovation and quality in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Get to know the company! Research Mettler Toledo and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Field Service Technician, you'll need to explain technical details to non-technical customers. Role-play with a friend or family member to get comfortable with simplifying complex information.
✨Tip Number 3
Be ready to showcase your practical skills! Prepare for hands-on assessments or technical questions during interviews. Brush up on your calibration knowledge and be ready to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team at Mettler Toledo.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your practical and technical background in your application. We want to see how your experience aligns with the role of a Field Service Technician, especially if you've worked in a biochemistry-related environment.
Communicate Clearly:Since strong communication skills are key, try to translate any technical jargon into simple terms in your application. We appreciate clarity, and it shows you can connect with non-technical folks too!
Attention to Detail is Key:Pay close attention to your application details. Ensure everything is accurate and well-presented, as this reflects your high standards of workmanship that we value in our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mettler-Toledo, Inc.
✨Know Your Tech
Brush up on your technical knowledge related to biochemistry and the specific instruments you'll be working with. Be ready to discuss how you've handled similar equipment in the past, as this will show your practical experience and expertise.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about times when you translated complex technical details for non-technical clients, as this is crucial for the Field Service Technician role.
✨Attention to Detail
Highlight your attention to detail by discussing specific instances where your meticulousness made a difference. Whether it was ensuring compliance with health and safety procedures or completing paperwork accurately, these examples will resonate well.
✨Show Your Flexibility
Since the job involves daily travel to customer sites, be prepared to discuss your willingness to adapt to different environments. Share experiences that demonstrate your ability to manage time effectively and maintain stock levels while on the go.
