Tech Customer Support Specialist - X-Ray Equipment in Royston

Tech Customer Support Specialist - X-Ray Equipment in Royston

Royston Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for customer support on X-ray equipment and manage service requests.
  • Company: Join METTLER TOLEDO, a leader in innovative technology solutions.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on collaboration and problem-solving.
  • Why this job: Make a difference by connecting customers with cutting-edge engineering solutions.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

METTLER TOLEDO Safeline Royston is seeking a Customer Support Specialist to be the trusted link between international customers and our engineering teams for Safeline X-ray equipment. You will own the internal communication lifecycle for inbound service requests, providing updates, routing, and expectation setting.

You will manage BOMs, parts logistics, and specialist engineer deployments to deliver seamless service resolutions while collaborating with field service, supply chain, and quality.

Tech Customer Support Specialist - X-Ray Equipment in Royston employer: Mettler Toledo AG

METTLER TOLEDO is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With a strong focus on strategic direction and customer success, employees are empowered to make impactful contributions while enjoying competitive benefits and a supportive environment in the UK and Ireland. Join us to be part of a global organisation that values your expertise and fosters meaningful career advancement.

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Contact Details:

Mettler Toledo AG Recruitment Team

We think you need these skills to ace Tech Customer Support Specialist - X-Ray Equipment in Royston

Customer Support
Communication Skills
Service Request Management
Parts Logistics
BOM Management
Collaboration
Problem-Solving Skills