At a Glance
- Tasks: Support sales team, manage customer enquiries, and generate leads for revenue growth.
- Company: Dynamic company focused on sales efficiency and customer relationships.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Fast-paced environment with plenty of room for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact on sales success.
- Qualifications: Strong communication skills and a passion for sales.
The predicted salary is between 30000 - 40000 £ per year.
As Service Inside Sales Coordinator, you will play a key role in supporting the field sales team to improve sales efficiency and help achieve revenue targets. This role manages inbound customer requests (calls and emails) related to leads, opportunities, and quotations for P & F accounts. You will build and maintain strong customer relationships by handling low-value quotations, spare parts enquiries, and post-sale support, while also nurturing high-value leads and re-engaging dormant accounts. The position covers the full product portfolio and focuses on identifying cross‑selling opportunities, managing the sales pipeline, and ensuring accurate reporting.
Key Responsibilities- Support Field Sales Representatives in generating revenue across the business division
- Manage inbound enquiries related to leads, opportunities, and quotations
- Generate and follow up on low- to mid-value quotations for existing customers
- Conduct outbound calls to prospects and existing customers to qualify leads and create opportunities
- Maintain accurate and up-to-date records in the CRM system
- Deliver qualified leads to Field Sales Representatives for further action
- Monitor and manage the sales pipeline, including overdue opportunities and activities
- Produce weekly and overdue opportunity reports using CRM tools
- Identify cross‑selling opportunities across products and services
- Build strong customer relationships through effective communication and needs analysis
- Handle customer objections, escalations, and complaints professionally
- Achieve revenue targets, particularly for spare parts sales within assigned business units
Service Inside Sales Coordinator in Leicester employer: Mettler Toledo AG
As a Service Inside Sales Coordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and you will have access to comprehensive training programmes and career advancement opportunities. Located in a vibrant area, we offer competitive benefits and a strong emphasis on work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Inside Sales Coordinator in Leicester
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and how you can help improve their sales efficiency.
✨Tip Number 2
Practice your pitch! Whether it's on a call or in person, be ready to explain how your skills can support the field sales team. Highlight your experience with customer relationships and managing enquiries to make a strong impression.
✨Tip Number 3
Don’t shy away from following up! After your initial conversation, send a quick email thanking them for their time and reiterating your enthusiasm for the role. It shows you're proactive and genuinely interested in helping them achieve their revenue targets.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you nail that interview. Plus, applying through us means you’re already one step closer to joining a team that values strong customer relationships and effective communication.
We think you need these skills to ace Service Inside Sales Coordinator in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Service Inside Sales Coordinator role. We want to see how your skills can support our field sales team and improve sales efficiency.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can help us achieve our revenue targets. Be specific about your experience with customer relationships and sales.
Showcase Your Communication Skills:Since this role involves handling customer enquiries and building relationships, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and professionally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mettler Toledo AG
✨Know Your Product Portfolio
Familiarise yourself with the full product portfolio you'll be dealing with. Understand the features, benefits, and potential cross-selling opportunities. This knowledge will help you answer questions confidently and demonstrate your ability to support the field sales team effectively.
✨Master Customer Relationship Skills
Since building strong customer relationships is key, think of examples from your past experiences where you've successfully handled customer enquiries or complaints. Be ready to discuss how you can maintain effective communication and conduct needs analysis to nurture leads and re-engage dormant accounts.
✨Showcase Your CRM Proficiency
As this role involves managing records in a CRM system, be prepared to talk about your experience with CRM tools. Highlight any specific systems you've used and how you've leveraged them to monitor sales pipelines and generate reports. This will show that you're organised and detail-oriented.
✨Prepare for Role-Playing Scenarios
Expect some role-playing during the interview where you might need to handle a customer objection or escalate a complaint. Practise these scenarios beforehand so you can demonstrate your problem-solving skills and professionalism under pressure. It’s a great way to showcase your ability to achieve revenue targets!
