Tech Customer Support Specialist - X-Ray Equipment in Royston

Tech Customer Support Specialist - X-Ray Equipment in Royston

Royston Full-Time 36000 - 44000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the go-to person for customer support on X-ray equipment and manage service requests.
  • Company: Join METTLER TOLEDO, a leader in innovative technology solutions.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on collaboration and problem-solving.
  • Why this job: Make a difference by connecting customers with cutting-edge engineering solutions.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 36000 - 44000 £ per year.

METTLER TOLEDO Safeline Royston is seeking a Customer Support Specialist to be the trusted link between international customers and our engineering teams for Safeline X-ray equipment. You will own the internal communication lifecycle for inbound service requests, providing updates, routing, and expectation-setting.

You will manage BOMs, parts logistics, and specialist engineer deployments to deliver seamless service resolutions while collaborating with field service, supply chain, and quality.

Tech Customer Support Specialist - X-Ray Equipment in Royston employer: Mettler Toledo AG

At METTLER TOLEDO Safeline Royston, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Tech Customer Support Specialist, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while working in a dynamic environment that values teamwork and customer satisfaction. Located in Royston, you'll enjoy a supportive atmosphere that encourages professional advancement and offers unique insights into cutting-edge X-ray technology.

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Contact Details:

Mettler Toledo AG Recruitment Team

We think you need these skills to ace Tech Customer Support Specialist - X-Ray Equipment in Royston

Customer Support
Communication Skills
Service Request Management
Parts Logistics Management
Collaboration
Technical Knowledge of X-Ray Equipment
Expectation Setting