At a Glance
- Tasks: Be the go-to person for customer support on X-ray equipment and manage service requests.
- Company: Join METTLER TOLEDO, a leader in innovative technology solutions.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and problem-solving.
- Why this job: Make a difference by connecting customers with cutting-edge engineering solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 44000 £ per year.
METTLER TOLEDO Safeline Royston is seeking a Customer Support Specialist to be the trusted link between international customers and our engineering teams for Safeline X-ray equipment. You will own the internal communication lifecycle for inbound service requests, providing updates, routing, and expectation-setting.
You will manage BOMs, parts logistics, and specialist engineer deployments to deliver seamless service resolutions while collaborating with field service, supply chain, and quality.
Tech Customer Support Specialist - X-Ray Equipment in Royston employer: Mettler Toledo AG
At METTLER TOLEDO Safeline Royston, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Tech Customer Support Specialist, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while working in a dynamic environment that values teamwork and customer satisfaction. Located in Royston, you'll enjoy a supportive atmosphere that encourages professional advancement and offers unique insights into cutting-edge X-ray technology.