At a Glance
- Tasks: Manage customer orders and collaborate with teams to ensure timely delivery.
- Company: Join METTLER TOLEDO, a leader in precision instruments and innovative solutions.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Onsite role 4 days a week with dynamic team interactions.
- Why this job: Be part of a team that ensures product safety and quality across industries.
- Qualifications: Strong communication skills and ability to manage customer expectations.
The predicted salary is between 27000 - 33000 £ per year.
METTLER TOLEDO is a global leader in precision instruments and weighing solutions, known for delivering high-quality, innovative products across various industries.
Our X-ray Division specialises in cutting-edge inspection technologies that help customers ensure product safety and quality - focusing on designing and manufacturing advanced X-ray inspection systems that detect contaminants, verify product integrity, and support compliance with industry standards.
We are looking for a proactive individual to join our team as an Inside Sales and Planning Coordinator.
You'll manage the complete order lifecycle, collaborating with all departments across the business to ensure on-time delivery is consistently met and exceeded for every customer order.
This role requires you to be onsite 4 days a week.
What You'll Do
- Develop and maintain excellent working relationship with customers to ensure that their requirements are met and that they are receiving an exceptional level of service.
- Manage customers' expectations by communicating effectively to internal and external stakeholders.
- Ensure all customer orders for systems and spare parts are processed accurately within a timely manner.
- On a daily basis, plan and schedule new planned orders ensuring they are planned and released in accordance with production system.
- Run weekly open order books specific to each customer and distribute accordingly.
- Work cross-functionally with departments such as Market Managers, Engineering, Production, Purchasing, Quality and Dispatch to comprehensively understand order status.
- Attend and present relevant data at the daily production meetings such as SQCDP, release meeting and E2E boards.
- Respond to and resolve all enquiry & complaints received in a professional and timely manner.
- Schedule EPO's and manage engineering capacity.
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Inside Sales and Planning Coordinator in Royston employer: Mettler Toledo AG
Mettler Toledo AG is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among global teams. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to lead impactful projects in a client-facing role. Located in the United Kingdom, the company provides a supportive environment where your contributions are valued, making it a rewarding place to advance your career in software architecture.
