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- Tasks: Conduct customer due diligence and manage account reviews to combat economic crime.
- Company: Join a supportive team at NatWest Group, focused on innovation and career growth.
- Benefits: Career development opportunities, supportive environment, and a chance to make a real impact.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be a key player in protecting customers and the bank from financial crime.
- Qualifications: Experience in CDD or financial crime prevention is preferred but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Customer Due Diligence Analyst, Exits. If you have a curious mind and like to work in a fast paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst. You’ll work diligently and efficiently to protect our customers and the bank from economic crime. This is an opportunity to join a supportive team where we’ll also take a real investment in your career development.
What you’ll do
- In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking‑as‑a‑service processes as needed.
- As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.
- You’ll be responsible for conducting robust in-life CDD and exit reviews, ensuring our customers align with Mettle’s risk appetite and making fair off‑boarding decisions.
- Efficiently managing company dissolutions and liquidation tasks.
- Communicating clearly and concisely with our customers, always embodying the distinctive Mettle tone of voice.
- Operating diligently within NatWest Group policies and Mettle’s established processes.
- Identifying and mitigating financial crime and reputational risks, escalating effectively when needed.
- Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency.
- Responding to requests for information related to PEP (Politically Exposed Persons) & Sanctions name screening.
- Handling Law Enforcement requests, such as Production Orders, with precision and adherence to policy.
The skills you’ll need
- Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary - we can help you achieve these once you join.
- Strong communication skills and a focus on positive customer outcomes are essential.
- You’ll also need previous experience in customer due diligence, economic crime prevention, or similar fields (e.g., AML, PEPs/Sanctions, KYC/KYB).
- A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
- Proven ability to thrive in a fast‑paced environment, handling multiple priorities with precision and calm.
- Excellent communication skills, both written and verbal, with a strong command of English.
- Sharp critical thinking, sound decision‑making, and exceptional time management.
- Meticulous attention to detail and a proactive, self‑starting approach to your work and record‑keeping.
Customer Due Diligence Analyst, Exits in Southend-on-Sea employer: Mettle
Contact Detail:
Mettle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Due Diligence Analyst, Exits in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer due diligence and financial crime. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Customer Due Diligence Analyst, Exits in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Due Diligence Analyst role. Highlight any relevant experience in economic crime prevention or customer due diligence to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're curious and innovative, and how your background aligns with our mission at Mettle. Keep it concise but impactful!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. We want to see your strong command of English right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mettle
✨Know Your CDD Basics
Make sure you brush up on your Customer Due Diligence knowledge. Understand the key concepts of AML, PEPs, and KYC/KYB processes. This will not only show your interest in the role but also demonstrate that you have the foundational knowledge needed to succeed.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've effectively communicated with customers or colleagues in past roles, especially in challenging situations.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you approach risk assessment and decision-making. Prepare to share specific instances where you've used critical thinking to solve problems or improve processes, as this aligns perfectly with the expectations of the role.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the Mettle proposition, and how they measure success in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.