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For Companies At a Glance
- Tasks: Conduct customer due diligence and manage account reviews to combat economic crime.
- Company: Join Mettle, a dynamic bank focused on innovation and customer care.
- Benefits: Career development support, competitive salary, and a collaborative team environment.
- Why this job: Make a real impact in preventing financial crime while growing your career.
- Qualifications: Experience in customer due diligence or financial crime prevention is a plus.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This role is in Mettle. Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).
If you have a curious mind and like to work in a fast-paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst. You’ll work diligently and efficiently to protect our customers and the bank from economic crime. This is an opportunity to join a supportive team where we’ll also take a real investment in your career development.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
What You’ll Do
- In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed.
- As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.
- You’ll be responsible for:
- Conducting robust in-life CDD and exit reviews, ensuring our customers align with Mettle’s risk appetite and making fair off-boarding decisions.
- Efficiently managing company dissolutions and liquidation tasks.
- Communicating clearly and concisely with our customers, always embodying the distinctive Mettle tone of voice.
- Operating diligently within NatWest Group policies and Mettle’s established processes.
- Identifying and mitigating financial crime and reputational risks, escalating effectively when needed.
- Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency.
- Responding to requests for information related to PEP (Politically Exposed Persons) & Sanctions name screening.
- Handling Law Enforcement requests, such as Production Orders, with precision and adherence to policy.
The Skills You’ll Need
- Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary - we can help you achieve these once you join.
- Strong communication skills and a focus on positive customer outcomes are essential.
- You’ll also need:
- Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
- A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
- Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
- Excellent communication skills, both written and verbal, with a strong command of English.
- Sharp critical thinking, sound decision-making, and exceptional time management.
- Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.
Customer Due Diligence Analyst, Exits in Manchester employer: Mettle
Contact Detail:
Mettle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Due Diligence Analyst, Exits in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand Mettle's values and how they align with your skills. This will help you answer questions confidently and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer due diligence and economic crime. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Due Diligence Analyst, Exits in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Due Diligence Analyst. Highlight any relevant experience in CDD, economic crime prevention, or similar fields. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your curiosity and innovative mindset. Tell us why you’re excited about working at Mettle and how you can contribute to our mission of protecting customers from economic crime.
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use concise language and a friendly tone, just like we do at Mettle. This will give us a taste of how you’ll interact with our customers!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mettle
✨Know Your CDD Basics
Brush up on your customer due diligence knowledge before the interview. Understand the key concepts of AML, PEPs, and KYC/KYB processes. This will show that you’re not just interested in the role but also have a solid foundation to build upon.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated with customers or colleagues in past roles.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you approach risk assessment and decision-making. Prepare specific examples where your analytical skills helped mitigate risks or improve processes. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and opportunities for career development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
