Quality Systems Engineer in Redditch

About Mettis We design, manufacture and assemble precision forged and machined components at our fully integrated facility in the heart of the UK. Our vision is not only to be the best at what we do but to continually set new standards in the industry by investing and innovating. That’s why we have been pioneers in our industry for over seventy years. We are forging the future today.

About the Role The post-holder will work within the Quality Assurance team and will play a key role in ensuring that the business remains compliant with its Quality Management System (QMS), regulatory requirements, and customer-specific standards. This is a technically demanding position requiring strong knowledge of auditing processes and procedures, and experience working with customer and regulatory standards.

You will plan and undertake internal audits in line with the Mettis audit schedule, ensuring that products and processes remain compliant. Where nonconformance is identified, you will raise and manage NCRs through to closure, working cross-functionally to drive effective containment and prevent recurrence. You will represent Mettis during customer and regulatory external audits and will work as part of a team responsible for customer-driven inspections prior to dispatch (DQR/DPRV). You will use key processes including the internal auditing system, NCR management, and integration of internal processes and procedures to drive continuous improvement.

All applicants must have the legal Right to Work in the UK. Successful candidates will undergo Drugs & Alcohol screening at the start of their Mettis employment and may also be subject to random testing throughout their employment.

Responsibilities

• Communicate effectively within the team and with internal/external customers.
• Conduct internal Quality System audits in accordance with the audit schedule.
• Raise NCRs and work cross-functionally to manage and close them.
• Participate in cross-functional NCR reviews and 3rd-party audits.
• Ensure the latest revisions of internal and customer specifications are used across the business.
• Support compliance through auditing, NCR management, and adherence to in-house processes and procedures.
• Perform customer-driven inspection activities (DQR/DPRV) as required.
• Undertake any additional quality-related activities necessary for the role.

Safety Responsibilities

• Comply with EHS and legislative standards.
• Adhere to all PPE and safety policy requirements.
• Comply with occupational health requirements.
• Promote safe working practices.
• Participate in risk assessments and "near miss" mitigation activities.

Quality Responsibilities

• Control method-of-manufacture status and prevent noncompliant methods being issued.
• Flow down customer technical and quality information into part-specific methods.
• Incorporate Mettis Quality Instructions, SOPs, and care points to enhance process capability.
• Work with Quality & Manufacturing Engineering to embed process improvements.
• Ensure specification updates are incorporated into methods of manufacture at review stage.

Delivery Responsibilities

• Support Operations and Release teams with timely, effective DQR/DPRV inspection.
• Liaise with Special Processes, Laboratory, and Operations teams to ensure process adherence.

Cost Responsibilities

• Ensure process adherence to reduce scrap and rework caused by nonconformance.
• Support external audit readiness, helping reduce NCRs and minimise repeat audit requirements.

People Responsibilities

• Demonstrate proactive teamwork across Quality, Engineering, and Operations.
• Maintain high standards of written and verbal communication internally and externally.
• Comply with all Mettis HR policies and procedures.

Business Responsibilities

• Act as an ambassador for Mettis.
• Role model the company’s Vision, Mission, and Values.

Qualifications

• Engineering degree, HNC, or equivalent experience.
• Demonstrable Quality experience in aerospace or a similar high-compliance environment.
• Understanding of AS9100, AS13100, NADCAP, and aerospace prime customer requirements.
• Knowledge of aerospace forging processes and hot metal forming (advantageous).
• Strong appreciation of aerospace materials and process-related specifications.
• Ability to use EFACS or similar systems to interrogate order and manufacturing data.
• Proficient in Microsoft Word, Excel, Access, and Outlook.

Required Skills

• Experience in internal auditing and NCR management.
• Strong problem-solving and analytical capability.
• Effective planning and project management skills.
• Competent in lean tool deployment and continuous improvement practices.
• Strong IT skills and document control capability.
• Ability to communicate effectively at all levels.
• Good facilitation, coaching, and relationship-management skills.
• Strong decision-making and prioritisation skills.
• Awareness of change management principles.
• Action-oriented with strong teamwork skills.

Job Type: Full-time, Permanent

Location: Redditch, Worcestershire

This job description is not exhaustive and may be reviewed periodically in agreement with the job holder. The postholder must comply with all policies and procedures issued by or on behalf of Mettis Aerospace.

Equal Opportunity Statement

Mettis Aerospace is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued and supported.