At a Glance
- Tasks: Shape product requirements and support the growth of innovative industrial software.
- Company: Join Metso, a leader in advanced automation for bulk material handling.
- Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on global mining operations with cutting-edge technology.
- Qualifications: Experience in business analysis and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Metso is innovating the future of bulk material handling through advanced automation. Our Axo33 product platform delivers real-time digital modelling, intelligent decision-making and high-reliability automation for mine-to-port operations. Deployed globally, Axo33 systems support critical infrastructure across stockyards, rail and shipping environments — improving throughput, storage efficiency and operational safety.
We are seeking a Technical Business Analyst to play a key role in shaping product requirements, improving delivery clarity and supporting the continued growth of the Axo33 engineering team. This role will suit someone who can work closely with engineers, product leaders and delivery teams to translate complex industrial operations into clear, practical software requirements.
About the Role
As a Technical Business Analyst, you will work across product development and customer implementation activities, helping define the features, workflows and functional requirements that support Axo33’s continued evolution. This is not a traditional corporate business analyst role. You will be working in a technical product environment where requirements must connect real-world industrial operations with software design, system integration, user workflows and scalable product development.
You will work closely with Product Owners, System Architects, Automation Engineers, Full Stack Developers, Systems Engineers and delivery teams to bring structure to complex problems, clarify ambiguous requirements and help ensure engineering teams have the information they need to design, build, test and deploy reliable software for live operational environments.
Core Responsibilities
- Work with Product Owners, engineers and delivery teams to define clear functional and non-functional requirements
- Translate industrial workflows, operational needs and customer requirements into actionable software specifications
- Support backlog refinement, story structure, acceptance criteria and story quality
- Prepare functional specifications, feature documentation, user workflows and process flows
- Support product development and customer implementation activities across the Axo33 platform
- Help define user workflows across stockyard, rail, shipping and inventory-related systems
- Work with technical teams to clarify integration requirements involving PLC/SCADA, telemetry, APIs and third‑party systems
- Support requirements traceability from concept through design, development, testing and deployment
- Identify gaps, ambiguities and risks in requirements before they become delivery issues
- Help improve repeatable analysis, documentation and delivery practices within a growing engineering team
- Capture lessons from customer deployments and operational feedback to support ongoing product improvement
Tech and Domain Exposure
You do not need to be a software engineer, but you should be comfortable working with technical teams and complex systems. Exposure to the following will be highly regarded:
- Industrial automation, mining, bulk materials handling or operational technology environments
- Software product development and Agile delivery practices
- APIs, databases, integrations, telemetry or real‑time data systems
- PLC/SCADA‑integrated systems or industrial control environments
- User workflow mapping, process modelling or functional specification writing
- Jira, Confluence or similar backlog and documentation tools
- Data visualisation, reporting or operational dashboard requirements
Highly Regarded Experience
- Experience as a Technical Business Analyst, Software Business Analyst, Systems Analyst or similar
- Ability to structure requirements for complex software or industrial systems
- Experience writing user stories, acceptance criteria, functional specifications and process documentation
- Ability to work across both product development and project implementation contexts
- Comfort working with ambiguity and creating structure in a growing team environment
- Strong analytical thinking and practical problem‑solving ability
- Clear communication skills across technical and non‑technical stakeholders
- Experience working closely with engineering, product or delivery teams
Bonus Points For
- Experience in mining, ports, rail, logistics, manufacturing or heavy industry
- Familiarity with stockyards, conveyors, train loaders, ship loaders, reclaimers or related industrial equipment
- Experience working on software that integrates with real‑world operational systems
- Exposure to digital twins, automation platforms, optimisation systems or industrial decision‑support tools
- Experience helping establish BA, product ownership or delivery practices in a growing technical team
What You Bring
- A practical, technical approach to business analysis
- Strong ownership of requirement quality, story clarity and delivery readiness
- Ability to simplify complex operational and technical concepts into clear requirements
- Confidence working directly with engineers, product leaders and delivery teams
- A collaborative mindset and willingness to improve team practices over time
- Attention to detail, strong written communication and a focus on usable documentation
- Curiosity about industrial systems and a desire to understand how software performs in live operational environments
Why Metso?
At Metso, your work directly supports automation systems used in global mining operations and critical supply chains. You’ll help shape industrial software deployed in real operational environments, where reliability, performance and safety are critical. You’ll join a collaborative Axo33 engineering team with the opportunity to improve how product requirements are defined, documented and delivered across stockyard, rail and shipping operations worldwide.
Technical Business Analyst - Industrial Software in Newcastle upon Tyne employer: Metso Corporation
Metso is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Technical Business Analyst role in Newcastle, NSW. Employees benefit from engaging in cutting-edge industrial software development that directly impacts global mining operations, with ample opportunities for professional growth and skill enhancement. The supportive environment encourages teamwork and continuous improvement, making it an ideal place for those seeking meaningful and rewarding employment in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst - Industrial Software in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local events related to industrial software and automation. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience as a Technical Business Analyst. Include case studies or examples of how you've translated complex requirements into actionable software specs. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s products and services. Understand how their Axo33 platform works and think about how your skills can contribute to its success. Tailor your responses to show that you’re not just a fit for the role, but also passionate about their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Metso team and contributing to the exciting work they’re doing in industrial automation.
We think you need these skills to ace Technical Business Analyst - Industrial Software in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Business Analyst role. Highlight your experience with industrial software, Agile practices, and any relevant technical skills that align with what we’re looking for at Metso.
Showcase Your Communication Skills:Since this role involves working closely with engineers and product leaders, it’s crucial to demonstrate your ability to communicate complex ideas clearly. Use examples in your application that showcase how you’ve successfully bridged the gap between technical and non-technical teams.
Highlight Relevant Experience:Don’t forget to mention any experience you have in industrial automation or similar environments. If you've worked on software that integrates with operational systems, make that a focal point in your application to catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Metso team!
How to prepare for a job interview at Metso Corporation
✨Know Your Tech
Familiarise yourself with the technical aspects of the role. Brush up on industrial automation, PLC/SCADA systems, and APIs. Being able to discuss these topics confidently will show that you can bridge the gap between engineering and business analysis.
✨Master the Requirements
Prepare to talk about how you would translate complex operational needs into clear software specifications. Think of examples from your past experience where you successfully defined functional and non-functional requirements, and be ready to share them.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to communicate with both technical and non-technical stakeholders, so being able to simplify complex ideas will be a huge asset during the interview.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've tackled ambiguity in previous roles. Think of specific instances where you identified gaps in requirements or improved delivery practices, and be ready to explain your thought process and outcomes.
