Key Account Manager

Metsä Group is a successful forest industry group with roots in the Finnish forest. Our parent company is a cooperative of over 90,000 forest owners. Metsä Group’s Tissue and Greaseproof Papers business, Metsä Tissue, produces hygiene products for households and professionals, and greaseproof papers for cooking and food packaging. Our high-quality locally produced brands – Lambi, Serla, Mola, Tento, Katrin and SAGA – make daily life cleaner.

We welcome people from diverse backgrounds and different stages of life. Metsä has space and opportunities for many kinds of talent, regardless of age, gender, ethnic background, sexual orientation, disability or other characteristics – Metsä is for all.

This role will provide focused support within the UK to BUKI, one of our strategic international accounts. This is a field-based role, requiring travel within a defined area of responsibility, with remote working when not travelling for business purposes.

The successful candidate will work closely alongside the International Key Account Manager (IKAM) to drive profitable growth across a complex, multi-segment customer. This key account operates across several segments, including:

• Cleaning & Hygiene
• Catering
• Healthcare/Care
• Industrial
• Retail

As part of this role, you will take ownership of the account’s businesses within a defined geographical region, ensuring strong local execution aligned to the wider strategic plan.

• Account Development
  • Drive sales growth within your regional portfolio
  • Identify and convert new opportunities across all segments
  • Support the delivery of the overall key account strategy
• Stakeholder Management
  • Build and manage relationships with key customer stakeholders across:
  • Sales teams
  • Marketing teams
  • Category teams
  • Act as the regional point of contact for the key account
• End User Engagement
  • Develop direct relationships with key end users
  • Identify opportunities to increase product usage and brand presence
  • Support trials, conversions, and new product introductions
• Internal Collaboration
  • Work closely with the IKAM to ensure alignment on priorities and initiatives
  • Collaborate cross-functionally with internal teams (sales, marketing, demand, supply chain)

• Proven experience in key account management or a similar commercial role
• Strong relationship-building skills with the ability to engage stakeholders at multiple levels
• Commercially driven, with a track record of delivering growth
• Self-motivated and able to manage a regional portfolio independently
• Comfortable operating across multiple product categories and customer segments

An international growth business – build a successful career in renewable products. The forest industry is a prime example of the bioeconomy and circular economy, and shows the way to the future. Megatrends such as urbanisation and rising living standards are driving Metsä Group’s business and the shift to renewable fossil-free raw materials and products.

This is a great opportunity to:

• Work on a high-profile, international key account
• Develop your experience across multiple industries and customer segments
• Play a key role in shaping regional growth within a strategic partnership
• Drive success within a high performing, growth focused, customer centric business

Click on the link above to apply. Note that attachments won’t be visible in anonymous recruitment until the interview stage, so it’s important to fill in the application form carefully. Please send your application as soon as possible, as we’ll already start processing applications during the application period. Please include your CV and salary request. You’ll receive a confirmation message the next morning after your application has been received.

We wish you the best of luck!