At a Glance
- Tasks: Supervise housekeeping, maintain cleanliness standards, and mentor room attendants.
- Company: Award-winning COMO Hotels and Resorts with a focus on wellness and exceptional service.
- Benefits: Competitive salary, employee discounts, career development, and wellness activities.
- Other info: Enjoy free meals, uniform service, and 28 paid holidays per year.
- Why this job: Join a dynamic team in a stylish urban retreat and make a real impact.
- Qualifications: 1 year of supervisory experience in a 4/5-star property and strong communication skills.
The predicted salary is between 31857 - 35857 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- As a Housekeeping supervisor, you will work closely with the Housekeeping management team to ensure the smooth running of the department.
- You will focus on checking guest bedrooms to ensure that the high standards of cleanliness the hotel prides itself on are maintained.
- You will supervise, mentor and develop the Room Attendants assigned to your section.
- Conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to.
- You will assist with the management of stock, reporting loss, discrepancies and order requirements.
- Pay special attention to any additional cleaning or maintenance required in all rooms including areas specific to outside contractors such as window cleaning.
Who you are:
- Minimum of 1 years experience as a Housekeeping Supervisor in a 4/5 * property.
- Excellent spoken and written English.
- Polite, professional, friendly and confident in approach.
- The Housekeeping Supervisor must be a good team player who is flexible, reliable and hard working.
- You will work 5 days out of 7 and may be required to cover the Evening shift.
- IT literate, comfortable working with Microsoft applications (Word, Excel, Outlook), Opera and Triton to name but a few.
- Ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably.
What we will offer you:
- Competitive salary of £31,857 + Expected average annual service charge of £3,600.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice and Access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto-enrollment Pension.
- Company Sick Pay.
Floor Supervisor in Slough employer: Metropolitan
COMO Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises holistic wellness and employee development. Located in the heart of Mayfair, COMO Metropolitan London provides its staff with competitive salaries, generous benefits including complimentary stays at any COMO property, and numerous opportunities for career advancement within a family-owned group renowned for its commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at COMO Hotels and Resorts. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching COMO's values and culture. Show us that you understand our commitment to holistic wellness and exceptional service. Tailor your answers to reflect how you can contribute to maintaining those high standards.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for a Housekeeping Supervisor role, and don’t forget to highlight your experience in managing teams and ensuring cleanliness standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the COMO family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Supervisor in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at COMO Metropolitan London.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience as a Housekeeping Supervisor. We love seeing how your past roles align with what we’re looking for, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your written English is polished and professional. Avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metropolitan
✨Know Your Stuff
Before the interview, make sure you’re familiar with COMO Hotels and Resorts' values and what they stand for. Understand their commitment to holistic wellness and exceptional service. This will help you align your answers with their ethos and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Housekeeping Supervisor in detail. Highlight specific examples where you maintained high cleanliness standards or successfully mentored team members. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Team Spirit
As a Floor Supervisor, teamwork is key. Be prepared to talk about how you’ve collaborated with others in past roles. Share instances where you’ve supported your team or resolved conflicts, showcasing your ability to be a good team player.
✨Stay Calm Under Pressure
The hospitality industry can be hectic, so it’s important to convey your ability to stay organised and calm. Think of examples where you successfully managed multiple priorities or handled a challenging situation. This will reassure them that you can thrive in a fast-paced environment.
