At a Glance
- Tasks: Ensure guests enjoy exceptional dining experiences across various service areas.
- Company: Join COMO Hotels and Resorts, a family-owned group committed to wellness and exceptional cuisine.
- Benefits: Competitive salary, employee discounts, career development, and wellness activities.
- Other info: Enjoy flexible shifts, free meals, and 28 paid holidays per year.
- Why this job: Be part of a vibrant team creating memorable experiences in a luxury hotel environment.
- Qualifications: Proven leadership skills, excellent communication, and experience in luxury hospitality.
The predicted salary is between 30000 - 40000 € per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do:
- Ensuring our guests receive an excellent dining experience across Room Service, Mini Bar, Breakfast Room and our Meeting and Event spaces.
- Willing and able to adapt to working in different parts of the Food and Beverage operations to ensure the smooth, efficient and friendly delivery of service.
- Engaging with our guests to deliver personalised guest service taking every opportunity to create memorable experiences in keeping with our Surprise and Delight culture and encouraging other employees to do the same.
- Have excellent product knowledge that you proactively keep up to date and impart to the team.
Who you are:
- Excellent motivator and someone who clearly leads by example.
- A successful candidate will enjoy taking responsibility and delivering results.
- You must be proactive and possess excellent communication skills.
- Previous experience of working in a luxury hotel environment is ideal.
- You will have the confidence and capability to take room service orders over the telephone and input into Micros.
- You will also speak excellent English and have immaculate presentation skills.
- Able to work a variety of different shifts, which will include weekends, early starts and late finishes.
What we will offer you:
- Competitive salary.
- Employee rates for all COMO Hotels and Resorts properties worldwide.
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide.
- Employee discounts on Nobu London.
- Career development opportunities.
- A lucrative bonus for introducing someone to any COMO property.
- An exciting calendar of wellness and engagement activities.
- Access to free financial advice and access to an Employee assistance programme; offering support and advice.
- Free meals on duty.
- Free Uniform & laundry service.
- 28 paid holidays per year, increasing with service.
- NEST Auto-enrollment Pension.
- Company Sick Pay.
Food and Beverage Supervisor employer: Metropolitan
COMO Hotels and Resorts is an exceptional employer, offering a vibrant work culture that prioritises holistic wellness and personalised guest experiences. Located in the heart of Mayfair, COMO Metropolitan London provides employees with competitive salaries, extensive career development opportunities, and unique benefits such as complimentary stays at any COMO property worldwide. Join a family-owned group that values its staff and fosters a supportive environment where you can thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at COMO Hotels and Resorts. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Show off your personality during interviews! COMO is all about creating memorable experiences, so let your passion for hospitality shine through. Share stories that highlight your guest service skills and how you've gone above and beyond in previous roles.
✨Tip Number 3
Be ready to adapt! The role involves working in various parts of Food and Beverage operations, so demonstrate your flexibility and willingness to learn. Mention any past experiences where you successfully juggled different responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the COMO family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Food and Beverage Supervisor role. Highlight relevant skills and experiences that align with our values at COMO Hotels and Resorts, especially in delivering personalised guest service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily keep track of your application status. Plus, it shows you’re keen on joining our COMO family!
How to prepare for a job interview at Metropolitan
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the food and beverage offerings at COMO Metropolitan London. Familiarise yourself with the menu, including any special dietary options or signature dishes. This will not only impress your interviewers but also show that you're genuinely interested in providing an exceptional dining experience.
✨Showcase Your Guest Engagement Skills
Prepare examples of how you've previously engaged with guests to create memorable experiences. Think about times when you went above and beyond to ensure customer satisfaction. This aligns perfectly with the hotel's 'Surprise and Delight' culture, so be ready to share your stories!
✨Demonstrate Leadership Qualities
As a Food and Beverage Supervisor, you'll need to lead by example. Be prepared to discuss your leadership style and how you've motivated teams in the past. Highlight any specific instances where your guidance led to improved service or team performance.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview, especially around taking room service orders or handling guest complaints. Practise these scenarios beforehand so you can demonstrate your communication skills and ability to handle pressure effectively. Confidence is key!
