At a Glance
- Tasks: Supervise housekeeping, maintain cleanliness standards, and mentor room attendants.
- Company: Award-winning COMO Hotels and Resorts, known for wellness and exceptional cuisine.
- Benefits: Competitive pay, career development, and a vibrant work environment.
- Other info: Opportunity to grow in a prestigious hotel in the heart of Mayfair.
- Why this job: Join a dynamic team in a stylish urban retreat and make a difference.
- Qualifications: Experience in housekeeping and strong leadership skills.
The predicted salary is between 20700 - 25300 £ per year.
COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel.
The result is an urban retreat that is cool, accessible and sophisticated.
COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
What you will do: As a Housekeeping supervisoryou will work closely with the Housekeeping management team to ensure the smooth running of the department.
You will focus on checking guest bedrooms to ensure that the high standards of cleanliness the hotel prides itself on are maintained You will supervise, mentor and develop the Room Attendants assigned to your section.
Conduct trainings and ensure that hotel policies and procedures including health and safety requirements are adhered to.
You will assist with the management of stock, reporting loss, discrepancies and order requirements.
To pay special attention to any additional cleaning or maintenance required in all rooms including areas specific to outside contractors such as window cleaning
Floor Housekeeper employer: Metropolitan
At COMO Hotels and Resorts, we pride ourselves on being an exceptional employer that values holistic wellness and personal growth. Our commitment to nurturing talent is reflected in our supportive work culture, where employees are encouraged to develop their skills and advance their careers within our unique properties in London. With a focus on creating inspiring experiences for both guests and staff, we offer a rewarding environment that celebrates individuality and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Metropolitan. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Metropolitan
Don't be shy about reaching out to Metropolitan directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Metropolitan and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Metropolitan
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
