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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Be part of a vibrant community and make guests feel valued.
- Qualifications: Must be 18+ with experience in hospitality leadership.
The predicted salary is between 24000 - 30000 £ per year.
Location - Duke Of York
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Duke Of York.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. At the bottom of the staggering Whitby 199 steps is The Duke Of York, a traditional British pub in the heart of Whitby. Our food menu offers a range of delicious British classics and more modern delights, from Sunday lunches to hearty breakfasts, sumptuous sweets and more. Or, if our guests are looking for some well-earned refreshment after completing the descent, our selection of cask and craft ales, wines, spirits and cocktails will do the trick nicely. We also offer eight stunning en-suite rooms, making us the perfect long and short-stay spot for regulars and visitors looking to explore our beautiful seaside town.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Duke Of York you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Duke Of York directly.
Front of House Team Leader in Whitby employer: Metropolitan West
Contact Detail:
Metropolitan West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader in Whitby
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Duke Of York and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you stand out but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories during your interview to demonstrate how you can lead the Front of House team effectively.
✨Tip Number 3
Be yourself! The Duke Of York values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for hospitality or your love for British classics, share what makes you unique and how you can contribute to the welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the amazing perks we offer. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Front of House Team Leader in Whitby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values and the job description. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Metropolitan West
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with the Duke Of York. Understand its menu, atmosphere, and what makes it unique. This will not only show your genuine interest but also help you discuss how you can contribute to creating that warm and welcoming environment.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Be ready to discuss how you can bring that same energy to the Duke Of York.
✨Emphasise Inclusivity
Stonegate Group values inclusivity and individuality. During your interview, highlight any experiences you have in fostering an inclusive environment. Discuss how you can ensure every guest feels valued and comfortable, reflecting the diverse community the venue serves.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how success is measured at the Duke Of York. This shows you're not just interested in the role, but also in how you can fit into their culture and contribute to their vision.